Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: three BSOD's with different error codes

18 Mar 2014   #1
marcelvertenten

Windows 7 Professional 32 bit
 
 
three BSOD's with different error codes

Hi all,

Had three BSOD's the last week.

The first two happend on the same day and seemed to be related to harddisk drivers. I have recently installed a Seagate Central NAS, and Seagate Dashboard, the software for that, was upgraded a few days before the first BSOD.

I have not ran the software after the two BSOD and seemsed fine till today when a third one happened, which seems to be related to avast antivirus. I have updated avast, i was apparently running an old version.

I'm not sure if the three are related? Maybe there is another reason why these happened? Any ideas? tips? My logfiles are in attachement.

regards,
mv




Attached Files
File Type: zip LAPTOP-di_18_03_2014_103713,84.zip (119.1 KB, 3 views)
My System SpecsSystem Spec
18 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit 9926 Multiprocessor Free
 
 

Code:
BugCheck 1000008E, {c0000005, 84894415, 9e677bf4, 0}

*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Probably caused by : aswSP.SYS ( aswSP+20526 )

Followup: MachineOwner
---------
Code:
BugCheck D1, {ffffffe3, 2, 0, 8ce5d1e4}

Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : iaStor.sys ( iaStor+3d1e4 )

Followup: MachineOwner
---------
Code:
BugCheck D1, {4, 2, 1, 8ce57362}

Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+3d362 )

Followup: MachineOwner
---------
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

HP Mobile Data Protection is also a bad stuff. I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
Quote:
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
But about Intel Rapid Storage, We cannot suggest the suitable steps without seeing the required data that is not included in the zip. Upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
18 Mar 2014   #3
marcelvertenten

Windows 7 Professional 32 bit
 
 

Thanks Arc! I will try the suggestions. In meantime i have attached the MSINFO32.


Attached Files
File Type: zip LAPTOP-di_18_03_2014_MSINFO32.zip (97.0 KB, 2 views)
My System SpecsSystem Spec
19 Mar 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit 9926 Multiprocessor Free
 
 

IRST is uses as the AHCI controller here. Good for you.
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Also uninstall MagicISO, as the SCSI adapter installed by it may cause all those storage related issues by itself.
My System SpecsSystem Spec
Reply

 three BSOD's with different error codes




Thread Tools





Similar help and support threads
Thread Forum
BSOD various error codes
the issue has been happening for a few weeks now on near a daily business 90% of the time it has been BAD_POOL_HEADER BSOD but have now had a few SYSTEM_SERVICE_EXCEPTION BSOD it dosent seem to be tied to me doing anything as it has happened when the system has been idling but a few of the BSOD...
BSOD Help and Support
BSOD error when computer goes to sleep. Unable to get error codes.
Recently I restored my computer to windows 7 after using Windows 8 for a short period of time provided by my university. I don't think the story as to why I went back is very necessary so I'll skip it and get onto my problem. Upon returning to Win7, I began to get some errors, namely my computer...
BSOD Help and Support
BSOD with error codes 124 , 1e,3b
Hello, its been about 2 weeks now i'm looking for the problem of this but i can't seem to find any , i even posted on techspot.com , they tried a lot but no final solution. the problem started when i changed my VGA from Geforce 8600 to Geforce 9400. i got BSOD playing games , surfing internet...
BSOD Help and Support
BSOD with different error codes
I'm having a terrible time figuring out what is wrong with my pc. It has been put together for over a year now with upgrades every once in a while but recently I have been getting crashes, freezes and BSOD. I've uploaded the minidump and report file. Thanks for any help.
BSOD Help and Support
BSOD - various error codes, various causes
BSOD's started on a clients computer over a week ago and have been happening daily. So far I've tried: uninstalling/reinstalling antivirus (MSE), turning off Windows Defender uninstalled old Norton av using cleanup tool updated drivers mobo/vid card/sound drivers checked RAM with memtest,...
BSOD Help and Support
BSOD different error codes
Hi, i have a fresh Windows 7 Ultimate x64 retail installation running on a new pc. The hardware is completely new. The system is running fine in safe mode but comes up with different BSOD every 15 minutes or so in normal mode. I think this has something to do with the grafics driver, the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:14.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App