Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem Details... Can someone tell me what this means?

18 Mar 2014   #1
JigsawPMB

Windows 7 Home Premium x64, Windows Vista Home Premium x??
 
 
Problem Details... Can someone tell me what this means?

I got a prompt under my action center button today and I opened it up and got the following...(screenshot for reference to question). Can anyone offer any insight as to what this means?


My System SpecsSystem Spec
.
19 Mar 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

I think your first step should be to scan for malware as it is possible you have an infestation.

I recommend that you run Disk CleanUp or cCleaner to remove temporary files as this will reduce scanning times by security software.

Boot the computer to safe mode with networking and download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans.
Getting into Windows Safe Mode
Malwarebytes : Malwarebytes Anti-Malware FREE
My System SpecsSystem Spec
19 Mar 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
Can anyone offer any insight as to what this means?

STOP 0x0000006B: PROCESS1_INITIALIZATION_FAILED


Usual causes: Hard drive, Cables, Missing boot files, Disabled driver
My System SpecsSystem Spec
.

19 Mar 2014   #4
JigsawPMB

Windows 7 Home Premium x64, Windows Vista Home Premium x??
 
 

I have malwarebytes on my laptop, one of the first things aftermarket that I put on pc's. But your saying that I should run it in safe mode even though I've had it running normally this whole time?
My System SpecsSystem Spec
19 Mar 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Malwarebytes is basically an on-demand scanner, though the paid version comes with a real time protection mechanism too. There is no doubt that is is one of the best scanners, and the scan works much better in safe mode.

Harribo2014 thinks it may be caused by a virus/malware. Taking the consequent of the bugcheck 0x6B, a safe mode scan (or even a bootable scan; like Windows Defender Offline) will do a better job than a normal scan. Because the target area of the scan will be the boot sector in this case.
My System SpecsSystem Spec
19 Mar 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Malwarebytes is basically an on-demand scanner, though the paid version comes with a real time protection mechanism too. There is no doubt that is is one of the best scanners, and the scan works much better in safe mode.

Harribo2014 thinks it may be caused by a virus/malware. Taking the consequent of the bugcheck 0x6B, a safe mode scan (or even a bootable scan; like Windows Defender Offline) will do a better job than a normal scan. Because the target area of the scan will be the boot sector in this case.
Agreed Team work always solves the problem!
My System SpecsSystem Spec
19 Mar 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Harribo2014 View Post

Agreed Team work always solves the problem!


My System SpecsSystem Spec
20 Mar 2014   #8
JigsawPMB

Windows 7 Home Premium x64, Windows Vista Home Premium x??
 
 

so what would you recommend doing as far as what program to run for a check, and how to do it off line. and yeah yeah I know your not responsible for any crashes or what not that may or may not happen to my system. No worries! Thanks fellas.
My System SpecsSystem Spec
20 Mar 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A stop 0x6B ceases the computer to boot, usually. But as far as your computer is booting, you should not be that much worried.

Do the two things.
Let us know the results. Also let us know about any further BSOD.
My System SpecsSystem Spec
20 Mar 2014   #10
JigsawPMB

Windows 7 Home Premium x64, Windows Vista Home Premium x??
 
 

LOST...I have no clue as to all the instructions on the links you provided. I think I'm making more out of it than i should just cause I am not familiar with those programs. But to start off I'm getting that I can't make the iso on the pc that I'm having the issue with? So that pretty much leaves me on a hunt for a stranger with a pc that is proven free of any issues because the issue is on my laptop and that is the only access I have to make the iso for now.
My System SpecsSystem Spec
Reply

 Problem Details... Can someone tell me what this means?




Thread Tools




Similar help and support threads
Thread Forum
Details Pane associating mp4 video files with audio details
How can I re-associate .mp4 files with video details displaying in the Details Pane? After installing the K-lite codecs pack, my mp4's all began displaying in the details pane as audio files (Album, Artist etc) and no longer displays the important video default details (size, frame height, bitrate...
General Discussion
Windows 7 Details View not showing details/data
I need a little help with something that seems simple. I am using Windows 7 Enterprise 64-bit. I have changed the columns in Details view in a folder. However Windows is not populating those columns, so what am I missing? This holds true on both my network drives and my local drives, so I checked...
Customization
Strange WMC problem-Can't find help - See details inside, please
Ok, this problem started happening a few weeks ago. I've googled and can't seem to find anyone having similar issues. Whenever I watch something I've recorded (under Recorded TV), it works fine. It records fine, and plays back just fine, too. However, after having watched something that was...
Media Center
Video Details/Information, I cannot enter details
I work with a lot of videos and need to enter details into the properties. Windows 7 will only let me enter the info into MP4 files and not into AVI, MPG, FLV, MKV etc...files. Does anybody know how to do this other than re-encoding my 3500 non-MP4 files? With XP I could enter the information into...
Music, Pictures & Video
System Randomly Shuts Off - Since Yesterday [Problem Details Within]
Hello there! this is my first post, I come here often as an 'outsider' for support on troubleshooting but this time I can't genuinely work out what's causing my issue after some research! Since yesterday my Windows 7 Professional x64 system has been shutting itself off mid-use and whilst away,...
BSOD Help and Support
Problem Reports and Solutions - View History Details
How to Review Reliability and Problems History Details in Windows 7 and Windows 8 Problem reports help Windows to identify problems and to notify you about solutions. If a solution is not available, the details in a problem report can help Microsoft create a solution. This tutorial will show...
Tutorials


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App