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Windows 7: BSOD - unknown cause

31 Mar 2014   #11
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by LeMiguel72 View Post
I would, but I can't get it to boot.. it gets to the logon screen, but the screen stays black except for the mouse

Start the computer in safe mode and run System Restore

  1. Click the Start button , click the arrow next to Shut Down, and then click Restart.
  2. Do one of the following:
    • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You must press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode, and then press Enter.
  4. Log on to your computer with a user account that has administrator rights. When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor.
  5. Click the Start button , type "system restore" in the search box, click System Restore, and then click Next. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  6. Choose a restore point when your PC worked as expected, click Next, and then click Finish.
  7. Restart your computer normally.



My System SpecsSystem Spec
.
02 Apr 2014   #12
LeMiguel72

Windows 7 Home Premium 64bit
 
 

I already tried that, but I can't boot it in safe mode either
My System SpecsSystem Spec
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 BSOD - unknown cause




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