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Windows 7: BSOD - unknown cause

19 Mar 2014   #1

Windows 7 Home Premium 64bit
 
 
BSOD - unknown cause

I keep getting more and more BSODs, and I don't know what's causing them, let alone how to fix this.

I recently wiped my hard drive with DBAN, and reinstalled Windows 7 home premium x64. I haven't had time to update my drivers yet, but I don't think that's the problem, as my laptop has been getting BSODs before I ran DBAN.

I'm at a complete loss what to do, help would be appreciated.



Attached Files
File Type: zip LeMiguel72.zip (151.7 KB, 3 views)
My System SpecsSystem Spec
.

19 Mar 2014   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by LeMiguel72 View Post
I keep getting more and more BSODs, and I don't know what's causing them, let alone how to fix this.

I recently wiped my hard drive with DBAN, and reinstalled Windows 7 home premium x64. I haven't had time to update my drivers yet, but I don't think that's the problem, as my laptop has been getting BSODs before I ran DBAN.

I'm at a complete loss what to do, help would be appreciated.
Hello there!

First of all it's a good idea to update all the drivers so we know if there is any corrupted device drivers is causing the problem. Then update the BIOS firmware as well.

These are the one I found:

Code:
SM Bus Controller	PCI\VEN_8086&DEV_1C22&SUBSYS_11D71043&REV_05\3&11583659&0&FB	The drivers for this device are not installed.
Standard VGA Graphics Adapter	PCI\VEN_10DE&DEV_0DF4&SUBSYS_15E21043&REV_A1\4&1F0ECF21&0&0008	This device cannot start.
PCI Simple Communications Controller	PCI\VEN_8086&DEV_1C3A&SUBSYS_11D71043&REV_04\3&11583659&0&B0	The drivers for this device are not installed.
Network Controller	PCI\VEN_168C&DEV_002B&SUBSYS_2C371A3B&REV_01\4&24DF193E&0&00E1	The drivers for this device are not installed.
Ethernet Controller	PCI\VEN_1969&DEV_1083&SUBSYS_18511043&REV_C0\4&2D17C8F8&0&00E5	The drivers for this device are not installed.
Generic Bluetooth Adapter	USB\VID_13D3&PID_3304\6&B922760&0&1	43
Universal Serial Bus (USB) Controller	PCI\VEN_1B73&DEV_1000&SUBSYS_10391043&REV_04\4&921C7ED&0&00E3	The drivers for this device are not installed.
Bugcheck:

Code:
Debug session time: Thu Mar 20 03:01:57.960 2014 (UTC + 5:30)
Loading Dump File [C:\Documents and Settings\XPMUser\SysnativeBSODApps\031914-36426-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
System Uptime: 0 days 0:03:18.038
Probably caused by : csrss.exe
BugCheck F4, {3, fffffa800584d460, fffffa800584d740, fffff800029ca5d0}
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
Bugcheck code 000000f4
Arguments: 
Arg1: 0000000000000003, Process
Arg2: fffffa800584d460, Terminating object
Arg3: fffffa800584d740, Process image file name
Arg4: fffff800029ca5d0, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
MaxSpeed:     2000
CurrentSpeed: 1995
BiosVersion = N73SV.306
BiosReleaseDate = 08/18/2011
SystemManufacturer = ASUSTeK Computer Inc.
SystemProductName = N73SV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
My System SpecsSystem Spec
19 Mar 2014   #3

Windows 7 Home Premium 64bit
 
 

Hi, thank you for your reply.
I am currently trying to update the drivers, but right now I keep getting a BSOD after windows boots and I enter my password.
As for the BIOS; I think I already have the newest version.
Vendor: American Megatrends
Version: 306
VBIOS Version: 2098
EC Version: 202d050001

Edit: booted into safe mode. All was fine until I tried to open the Windows folder..BSOD.
Dump says it's caused by ntoskrnl.exe
Crash Address: ntoskrnl+70740
My System SpecsSystem Spec
.


19 Mar 2014   #4

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Upload the latest dump files.
My System SpecsSystem Spec
19 Mar 2014   #5

Windows 7 Home Premium 64bit
 
 

I managed to update the drivers that you listed, as well as some others that were outdated.
New SF zip in attachments.


Attached Files
File Type: zip LeMiguel72.zip (261.8 KB, 0 views)
My System SpecsSystem Spec
21 Mar 2014   #6

Windows 7 Home Premium 64bit
 
 

Latest dump


Attached Files
File Type: zip LeMiguel72.zip (20.9 KB, 2 views)
My System SpecsSystem Spec
26 Mar 2014   #7

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by LeMiguel72 View Post
Latest dump
Please run RAM - Test with Memtest86+
My System SpecsSystem Spec
28 Mar 2014   #8

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by LeMiguel72 View Post
Latest dump
Please run RAM - Test with Memtest86+
It's been running for 12 passes now without errors
My System SpecsSystem Spec
29 Mar 2014   #9

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by LeMiguel72 View Post
Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by LeMiguel72 View Post
Latest dump
Please run RAM - Test with Memtest86+
It's been running for 12 passes now without errors
Ok. Please post the latest dump files.
My System SpecsSystem Spec
31 Mar 2014   #10

Windows 7 Home Premium 64bit
 
 

I would, but I can't get it to boot.. it gets to the logon screen, but the screen stays black except for the mouse
My System SpecsSystem Spec
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