"Attempt to reset display driver and recover from timeout" BSOD vaio

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  1. Posts : 6
    windows 7 home premium 64
       #1

    "Attempt to reset display driver and recover from timeout" BSOD vaio


    I'm experiencing BSID issues apparently due to graphic card.

    Computer:vaio vgn-fw51mf laptop
    system : windows 7 home premium 64 service pack 1.
    graphic card:

    The issues started with computer bugs when Alt-tabbing, but one day I got a "Attempt to reset display driver and recover from timeout" bluescreen and since then the only way to make the computer run properly is to disable the graphic card driver from the control pannel.

    The bluescreen does not allways appear, but the screen frequently goes black just right after the windows screen, or sometimes windows starts but I immediately get continuous “Display driver stopped responding and has recovered” errors.

    Initially I thought that it was a hard drive issue, as I've been running the computer several months with an almost full hard drive, but now that I freed some HD space (205 free GB out of 454 GB) the problem persist.

    I tried to unistall my drivers and update them: any results. I hope not have a hardware issue!

    Please, any help will be precious!
    Thanks in advance

    I attach the DM Log Collector file
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Hello welcome to SF.
    Give me a few minuets and i will look into this for you.
      My Computer


  3. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #3

    Your logs are not in English, please attach some English ones so i can read them :)
      My Computer

  4.    #4

    0x116 bugcheck indicates an attempt to reset the display driver failed. It is caused 99% of the time by the graphics drivers.
    I would update your graphics driver.

    How-To Install AMD Catalyst? Drivers For A Windows® Based System

    Code:
    Probably caused by : atikmpag.sys
    Code:
    fffff880`03e9f000 fffff880`03efe000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Apr 30 03:48:15 2013 (517F30EF)
        CheckSum:         000613E7
        ImageSize:        0005F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 6
    windows 7 home premium 64
    Thread Starter
       #5

    Harribo2014 said:
    Your logs are not in English, please attach some English ones so i can read them :)
    Sorry,

    I've just switched Windows 7 Home Premium to english (vistalizator is needed for those interested) and here it is the english DM Log Collector file.

    Thank ou so much for such a rapid response!
      My Computer


  6. Posts : 6
    windows 7 home premium 64
    Thread Starter
       #6

    Thedoctor44 said:
    0x116 bugcheck indicates an attempt to reset the display driver failed. It is caused 99% of the time by the graphics drivers.
    I would update your graphics driver.

    How-To Install AMD Catalyst? Drivers For A Windows® Based System

    Code:
    Probably caused by : atikmpag.sys
    Code:
    fffff880`03e9f000 fffff880`03efe000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Apr 30 03:48:15 2013 (517F30EF)
        CheckSum:         000613E7
        ImageSize:        0005F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Thanks so much,

    I will try to install again the drivers using your link and I'll post the results as soon as possible

    Again, thank you
      My Computer


  7. Posts : 6
    windows 7 home premium 64
    Thread Starter
       #7

    Hello,

    I've had a hard time in order to install the drivers. At first, catalyst returned me some install package failure messages.

    I've tried to delete all traces from the old drivers both manually and using driver fussion, but catalyst falied to install the package. I've finally opted to to a custom intall and I selected to install only the drivers, andthat seeme to work. If I check the device manager, it seems that I've manage to have the latest drivers installed for my graphic card (Mobility Radeon HD 4650). The information that I get is:

    driver version: 8.970.100.1100
    digital signer: Microsoft Windows Hardware Compatibility Publisher
    Driver Date: 29/04/2013
    Driver Provider: Advanced Micro Devices, Inc.

    In any case, after rebooting, the problem (and the blue screen) persisted. The only way of making the laptop run is to disable the installed driver.

    Any ideas?

    I've also foud what is maybe a clue: It seems that Windows fails to update two items: ATI drivers and Windows framework. I've attached the screenshots. Is it possible that this windows update problem is related to the BSOF problem?

    Again, thank you for your help!


    Thedoctor44 said:
    0x116 bugcheck indicates an attempt to reset the display driver failed. It is caused 99% of the time by the graphics drivers.
    I would update your graphics driver.

    How-To Install AMD Catalyst? Drivers For A Windows® Based System

    Code:
    Probably caused by : atikmpag.sys
    Code:
    fffff880`03e9f000 fffff880`03efe000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Apr 30 03:48:15 2013 (517F30EF)
        CheckSum:         000613E7
        ImageSize:        0005F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  8. Posts : 6
    windows 7 home premium 64
    Thread Starter
       #8

    I've also uploaded a couple of photos of the black screen that frequently (yet not always) appears before the BSOD (that I've also uploaded). In case this may help...

    Thank you
      My Computer

  9.    #9

    That definitely looks like a failing GPU. Hmm, is the laptop under warranty?
      My Computer


  10. Posts : 6
    windows 7 home premium 64
    Thread Starter
       #10

    No, it is not
    Thanks for your interest!

    ... any other hypothesis are appretiated (yet I'm starting to make myself to the idea of having lost my graphic card)

    Thedoctor44 said:
    That definitely looks like a failing GPU. Hmm, is the laptop under warranty?
      My Computer


 
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