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Windows 7: BSOD Diablo 3 and from desktop.

22 Mar 2014   #1
Beoron

Windows 7 Home 64bit
 
 
BSOD Diablo 3 and from desktop.

Howdy,

I have gotten 5 or so BSODs over the past two days. I upgraded my OS (XP to 7), RAM, and CPU about 2 months ago and everything has been running peachy until a few days ago. I initially had a BSOD while playing Diablo 3, but have had a few upon restart and one from the desktop. It was auto-restarting my computer so I couldn't read the message. I did see something about memory so I ran Memtest to see if that came up with anything. Running Memtest86 on all 4 sticks of RAM did show errors, so I tried to narrow it down by testing each stick. I decided to try Memtest86+ (using Ultimate Boot CD) and test each one and none showed errors. So I am at a bit of a loss! Any input would be appreciated.


My System SpecsSystem Spec
.
22 Mar 2014   #2
Thedoctor44

 

Alright then, lets have a look.
You have errors regarding your HDD.

Can you please run a disk check by following these instructions.

Disk Check

Then can you run Seatools to make sure your HDD isn't failing.

SeaTools for DOS and Windows - How to Use

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880031852e8, fffff88003184b40, fffff80002aad9be}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteFcb+179 )
You also had indications of bad RAM. As you stated you have had errors before. We use memtest86. Please do another scan using these instructions.

RAM - Test with Memtest86+

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000403, The subtype of the bugcheck.
Arg2: fffff680002be658
Arg3: 9780000047a3286f
Arg4: 00fff680002be658
You have a display crass as well.

Your Graphics Driver is out of date.
please update it here:

http://support.amd.com/en-us/kb-arti...s-install.aspx

Code:
Probably caused by : dxgmms1.sys
Code:
fffff880`0684d000 fffff880`06d6f000   atikmdag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 24 11:51:57 2009 (49F199CD)
    CheckSum:         004CC863
    ImageSize:        00522000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove all graphics drivers from the control panel first.
My System SpecsSystem Spec
22 Mar 2014   #3
HarriePateman

Windows 7 Ultimate 64-bit
 
 

I found these in the dump's that are causing a bluescreen.

win32k.sys KMODE_EXCEPTION_NOT_HANDLED - To resolve this problem, obtain the latest service pack for Microsoft Windows. Also overcloking.

ntoskrnl.exe MEMORY_MANAGEMENT - Have you checked and verified that the proper timings and voltages are set in the Bios for your memory? Worst case scenario you could have a bad memory controller on your cpu.

Ntfs.sys NTFS_FILE_SYSTEM - One possible cause of this bug check is disk corruption. Corruption in the NTFS file system or bad blocks (sectors) on the hard disk can induce this error. Corrupted SCSI and IDE drivers can also adversely affect the system's ability to read and write to disk, thus causing the error.

Check bios make sure all memory timings are auto. Full virus scan in safe mode. Download SpeedFan and moniter your Temps.

SpeedFan: SpeedFan - Access temperature sensor in your computer

Also delete old drivers before you update!

Let me know how it goes and if you need any support.
My System SpecsSystem Spec
.

22 Mar 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Thedoctor44 View Post
Alright then, lets have a look.
You have errors regarding your HDD.

Can you please run a disk check by following these instructions.

Disk Check

Then can you run Seatools to make sure your HDD isn't failing.

SeaTools for DOS and Windows - How to Use

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880031852e8, fffff88003184b40, fffff80002aad9be}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteFcb+179 )
You also had indications of bad RAM. As you stated you have had errors before. We use memtest86. Please do another scan using these instructions.

RAM - Test with Memtest86+

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000403, The subtype of the bugcheck.
Arg2: fffff680002be658
Arg3: 9780000047a3286f
Arg4: 00fff680002be658
You have a display crass as well.

Your Graphics Driver is out of date.
please update it here:

How-To Install AMD Catalyst? Drivers For A Windows® Based System

Code:
Probably caused by : dxgmms1.sys
Code:
fffff880`0684d000 fffff880`06d6f000   atikmdag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 24 11:51:57 2009 (49F199CD)
    CheckSum:         004CC863
    ImageSize:        00522000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove all graphics drivers from the control panel first.
We Keep meeting!
My System SpecsSystem Spec
22 Mar 2014   #5
Thedoctor44

 

Quote   Quote: Originally Posted by Harribo2014 View Post
Quote   Quote: Originally Posted by Thedoctor44 View Post
Alright then, lets have a look.
You have errors regarding your HDD.

Can you please run a disk check by following these instructions.

Disk Check

Then can you run Seatools to make sure your HDD isn't failing.

SeaTools for DOS and Windows - How to Use

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880031852e8, fffff88003184b40, fffff80002aad9be}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteFcb+179 )
You also had indications of bad RAM. As you stated you have had errors before. We use memtest86. Please do another scan using these instructions.

RAM - Test with Memtest86+

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000403, The subtype of the bugcheck.
Arg2: fffff680002be658
Arg3: 9780000047a3286f
Arg4: 00fff680002be658
You have a display crass as well.

Your Graphics Driver is out of date.
please update it here:

How-To Install AMD Catalyst? Drivers For A Windows® Based System

Code:
Probably caused by : dxgmms1.sys
Code:
fffff880`0684d000 fffff880`06d6f000   atikmdag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 24 11:51:57 2009 (49F199CD)
    CheckSum:         004CC863
    ImageSize:        00522000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove all graphics drivers from the control panel first.
We Keep meeting!
Haha. Like you said. Team work always wins.
My System SpecsSystem Spec
22 Mar 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Thedoctor44 View Post
Quote   Quote: Originally Posted by Harribo2014 View Post
Quote   Quote: Originally Posted by Thedoctor44 View Post
Alright then, lets have a look.
You have errors regarding your HDD.

Can you please run a disk check by following these instructions.

Disk Check

Then can you run Seatools to make sure your HDD isn't failing.

SeaTools for DOS and Windows - How to Use

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880031852e8, fffff88003184b40, fffff80002aad9be}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteFcb+179 )
You also had indications of bad RAM. As you stated you have had errors before. We use memtest86. Please do another scan using these instructions.

RAM - Test with Memtest86+

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000403, The subtype of the bugcheck.
Arg2: fffff680002be658
Arg3: 9780000047a3286f
Arg4: 00fff680002be658
You have a display crass as well.

Your Graphics Driver is out of date.
please update it here:

How-To Install AMD Catalyst? Drivers For A Windows® Based System

Code:
Probably caused by : dxgmms1.sys
Code:
fffff880`0684d000 fffff880`06d6f000   atikmdag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 24 11:51:57 2009 (49F199CD)
    CheckSum:         004CC863
    ImageSize:        00522000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove all graphics drivers from the control panel first.
We Keep meeting!
Haha. Like you said. Team work always wins.
HaHa, indeed!
My System SpecsSystem Spec
30 Mar 2014   #7
Beoron

Windows 7 Home 64bit
 
 

Ok, so I ran memtest86+, no dice there. When I had errors before it was running memtest86 (no +) and I have not been able to recreate that. Also, I ran the Windows memory diagnostic and it said everything was peachy. I did a disk check, and updated my video drivers. I checked my memory in the bios and that looks fine too, though I don't see a way to manually set the timings. I have had a few more blue screens (though I went about a week without any) so I am attaching a new zip. Hopefully the new blue screens will shed some light on things. I am perhaps wondering if my video card is failing, but I am mostly at a loss :-P Any help is much appreciated!
My System SpecsSystem Spec
31 Mar 2014   #8
Thedoctor44

 

You still have a lot of memory corruption, how many passes did you run it for? You must run it for at least 8 passes.

If you have ran it for 8 passes then please enable driver verifier and post the BSOD dump files. Driver verifier will see if there is a faulty driver and it will force a BSOD if it finds one.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
31 Mar 2014   #9
Beoron

Windows 7 Home 64bit
 
 

Ahhh what happened was I ran it on each stick in the first slot. I am running it now and getting a lot of errors with all 4 slots full. An error with one of the slots then? Is there anyway to tell which slot is the problem on memtest? Or do I need to test each slot individually?
My System SpecsSystem Spec
31 Mar 2014   #10
Thedoctor44

 

Unfortunately if it's a motherboard DIMM slot which is at fault it is a long and painstaking process finding the slot. You will have to run each slot individually.
My System SpecsSystem Spec
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 BSOD Diablo 3 and from desktop.




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