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Windows 7: BSOD while idle on desktop. Previous perma-freezes which may be linked

22 Mar 2014   #1
Harpiesd

Windows 7 Home Premium x64
 
 
BSOD while idle on desktop. Previous perma-freezes which may be linked

I've recently been having perma-freezes where everything on the screens just... freezes and the HDD light says there there is no HDD activity. In all the cases of freezing (i think) I was playing some kind of game while doing web browsing on google chrome or the the steam overlays web browser. Then just today i recieved a blue screen while on the desktop. I forgot what button to push on the keyboard to keep it displayed and didnt get to see what it was about. below is the stuff windows told me when i started up again:

[SPOILER]Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000004
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88005C54814
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\032214-14242-01.dmp
C:\Users\HarpiesD\AppData\Local\Temp\WER-780519-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt
[/SPOILER]

You guys on this forum are very good at these problems and i have no doubt that you guys can tell me whats wrong. I have attached the zip with the files the forum said to include.

Additional problems:
-control panel says 2 mice are connected to my computer (HID-compliant mouse and Logitech G9x Laser Mouse) when in fact i only have the logitech one connected.


My System SpecsSystem Spec
.
22 Mar 2014   #2
Thedoctor44

 

Before updating any driver please create a restore point as we don't want things getting worse. Follow these instructions on how to create a restore point.

System Restore Point - Create

Right, your BSOD is related to your network driver. It is out of date. Please update it from the following link:

Drivers for Atheros AR9285 and Windows 7

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4, 2, 0, fffff88005c54814}

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+1b814 )
Code:
fffff880`05c39000 fffff880`05db6000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Mon Oct 05 17:33:57 2009 (4ACA1FF5)
    CheckSum:         0017C3B2
    ImageSize:        0017D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
22 Mar 2014   #3
Harpiesd

Windows 7 Home Premium x64
 
 

My System SpecsSystem Spec
.

22 Mar 2014   #4
Harpiesd

Windows 7 Home Premium x64
 
 

My System SpecsSystem Spec
22 Mar 2014   #5
Thedoctor44

 

It doesn't say in your MSINFO32 file that you have the network adapter installed. The one you named. Anyway, you have a restore point.
You go into the control panel and it should be there. The atheros network driver.
My System SpecsSystem Spec
22 Mar 2014   #6
Harpiesd

Windows 7 Home Premium x64
 
 

Ok I uninstalled it, and about that, I just downloaded whatever driver windows told me to and it worked. so i didn't worry about it. (Nice profile name and picture btw. I'm a huge fan) and i assume that i download the windows 7 auto install app thing it says to right? (the website)
My System SpecsSystem Spec
22 Mar 2014   #7
Thedoctor44

 

I'm not quite sure what you mean? Anyway I'm glad it worked and I pointed you in the right direction. If you get anymore crashes let me know. If the issue is solved don't forget to mark this thread as solved.
My System SpecsSystem Spec
22 Mar 2014   #8
Harpiesd

Windows 7 Home Premium x64
 
 

Thank you doctor!
My System SpecsSystem Spec
22 Mar 2014   #9
Thedoctor44

 

You're welcome

Allons-y!
My System SpecsSystem Spec
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 BSOD while idle on desktop. Previous perma-freezes which may be linked




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