Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD dxgmms1.sys, error 0x...03b, 0x...07f, etc

23 Mar 2014   #1
contata

Windows 7 Ultimate x64
 
 
BSOD dxgmms1.sys, error 0x...03b, 0x...07f, etc

Hello,

I have bought a new PC and it began BSOD-ing on the second day. I've installed Skype, Steam, Dota 2, OBS programs only by that time. After trying different suggestions I've decided to reinstall Windows 7. So today I've installed Windows 7 Ultimate x64. Installed Skype, Steam, Dota 2, OBS and it BSOD again.

After BSOD windows shows info about it:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1049

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880101B512B
BCP3: FFFFF88003281558
BCP4: FFFFF88003280DB0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032314-8034-01.dmp
C:\Users\user\AppData\Local\Temp\WER-9656-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Besides BSOD my PC monitor can freeze and only mouse is moving and only reboot is working. I've disabled second monitor so far and tried to change Nvidia setting from "maximize 3d performance" to "disable SLI" and it didn't help too. If you need more info just ask, cause I don't really know what I am might missing. Thanks in advance a lot!

I've attached the file from DM log collector.
Attachment 311486

I am having different errors (7e, 10e, 7f, 3b) so I could not mention one.


My System SpecsSystem Spec
.
23 Mar 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello theses are to errors that i have found they seem to be cause by the driver.

dxgmms1.sys
ntoskrnl.exe
My System SpecsSystem Spec
23 Mar 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Harribo2014 View Post
Hello theses are to errors that i have found they seem to be cause by the driver.

dxgmms1.sys
ntoskrnl.exe
ntoskrnl.exe or ntkrnlmp.exe are not actually anything responsible for a BSOD, it is the kernel on which the BSOD occurred. When the crash dump recording mechanism fails to point a probable cause out, it blames the kernel itself, which is a wrong information actually. When you see something similar is said, it is to understand that something deeper is to be done to point out the actual cause.

Apparently the culprit behind the dxgmms1.sys failure is the display driver.
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880101b512b, fffff88003281558, fffff88003280db0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3 )

Followup: MachineOwner
---------
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

But the display drive is the latest. Version 335.23 WHQL.
Code:
3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f454000 fffff880`100ac000   nvlddmkm   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 16:37:52 2014 (5315B408)
    CheckSum:         00C20523
    ImageSize:        00C58000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If the BSODs started to occur after updating the display driver, roll it back to a previous working one.

Also stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Let us know the results. There may be some more work, will go for those after seeing the results.
My System SpecsSystem Spec
.

25 Mar 2014   #4
contata

Windows 7 Ultimate x64
 
 

Thank you for responding!

I've made a Furmark test and I didn't discover any artifacts (made it to ~20 000 frames). Temperature of GPU1 - 87C, GPU2 - 34C, avg fps 26

And I've installed BlueScreenView program that shows .dmp files info. So, there are files of BSOD so far:
-ntoskrnl.exe
-dxgmms1.sys
-watchdog.sys
-win32k.sys
-hal.dll
Attachment 311647

First two are more often to appear.
My System SpecsSystem Spec
25 Mar 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you want to report a BSOD, click on it ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip in your next post.
My System SpecsSystem Spec
29 Mar 2014   #6
contata

Windows 7 Ultimate x64
 
 

thanks everyone. I fixed it by reflashing BIOS.
My System SpecsSystem Spec
29 Mar 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news!
My System SpecsSystem Spec
Reply

 BSOD dxgmms1.sys, error 0x...03b, 0x...07f, etc




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when watching movies, error 0x0000007f dxgmms1.sys.
Having this issue when I was playing High-Definition videos from my remote server, mostly AVC1 coded MKV files. I chose the DXVA acceleration in my video player so I assume it's a video card issue. I firstly installed the video card driver from my laptop vendor's website which is Dell, the...
BSOD Help and Support
BSOD on World of Tanks, Skyrim; error 0x00000050, dxgmms1.sys
I've been having an issue with blue screens my computer. It has occurred during action- and sound-heavy moments in World of Tanks and Skyrim; there's a freeze, a single tone issues from the speakers, and then the screen displays lines of color before finally bringing up the blue screen. I had an...
BSOD Help and Support
BSOD While gaming, error 0x0000008E / dxgmms1.sys
Hello. I've been having sporadic BSOD issues on my windows 7 32 bit PC for quite a while now. However they have always been rare. The PC was put together by the store I bought it at to be a decent gaming PC. When I started getting bluescreens fairly soon after getting it I took it back to the...
BSOD Help and Support
BSOD BF3, error 1053, 0x116, dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys.
Is Windows 7 . . . - x86 (32-bit) or x64 ? x64 - the original installed OS on the system? Yes. - an OEM or full retail version? Full retail version - What is the age of system (hardware)? One year approx. - What is the age of OS installation (have you re-installed the OS?) A few days old,...
BSOD Help and Support
DXGMMS1.SYS Error Randomly Appears Only When Kaspersky Is Installed
O.K everyone first of all thanks for the help in advance. I am sick of this thing, I have been getting the BSOD with the DXGMMS1.SYS error for a few months, I have checked everything including Ram and overclocks, voltages etc...I even added lots of cooling and a new 1000 Watt PSU, anyway. I...
BSOD Help and Support
BSOD While Gaming, High temps on idle, error dxgmms1.sys :(
Hey guys i recently started to get this DXGMMS1.SYS error an i tried almost everything to get past it but failed, so i decided to make a thread here. Windows 7 64bit Ultimate Motherboard Biostar Geforce 460 1G GTX Fermi 4GIGS RAM DDR2 1TB HDD AMD Phenom II X4 955 Had the video card...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App