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Windows 7: BSOD Process_has_locked_pages -- 0x76

25 Mar 2014   #1
Casuaisxtynine

Windows 7 Professional
 
 
BSOD Process_has_locked_pages -- 0x76

This is for another system. Please advise. Thank you.


My System SpecsSystem Spec
.
26 Mar 2014   #2
Thedoctor44

 

Your bugchecks indicate a driver is causing an issue but it can't be identified. Can you please run Driver Verifier by following these instructions.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
27 Mar 2014   #3
Casuaisxtynine

Windows 7 Professional
 
 

Alright. It crashed.

Latest minidump is attached. Thanks

Attachment 311984
My System SpecsSystem Spec
.

28 Mar 2014   #4
Thedoctor44

 

Can you keep Driver Verifier on as it can't find the driver responsible.
My System SpecsSystem Spec
28 Mar 2014   #5
Casuaisxtynine

Windows 7 Professional
 
 

I tried to run Driver verifier by choosing the drivers 1 by 1 and this is the driver that crashed, cmgshreg.sys.

It's from Credant. Any advises you could give me?
My System SpecsSystem Spec
28 Mar 2014   #6
Casuaisxtynine

Windows 7 Professional
 
 

Latest minidump...
My System SpecsSystem Spec
31 Mar 2014   #7
Casuaisxtynine

Windows 7 Professional
 
 

Bumps. Still not resolved. Any advices?
My System SpecsSystem Spec
31 Mar 2014   #8
Thedoctor44

 

Sorry for the delay I've been busy. Do you have a product called mobile guardian made by Credant Technologies? If you have it installed it should be in the control panel? If so please uninstall it form the control panel.

Before uninstalling or altering drivers I always recommend creating a system restore point by following these instructions.

System Restore Point - Create
My System SpecsSystem Spec
01 Apr 2014   #9
Casuaisxtynine

Windows 7 Professional
 
 

There is no mobile guardian installed.
My System SpecsSystem Spec
01 Apr 2014   #10
Thedoctor44

 

Hmm, that's the cause of the BSODs. You could try enabling Driver Verifier again and letting it run for a while.
My System SpecsSystem Spec
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 BSOD Process_has_locked_pages -- 0x76




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