BSOD -ntoskrnl.exe main problem file

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  1. Posts : 15
    Windows 7 Enterprise 64-Bit
    Thread Starter
       #11

    Update: 14 Passes and the test ran for 12-14hrs and no errors. What to do now? Test the other two sticks before testing the RAM in the other two slots?
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  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #12

    OK, test the other two.
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  3. Posts : 15
    Windows 7 Enterprise 64-Bit
    Thread Starter
       #13

    Arc said:
    OK, test the other two.
    Will do. Going home from work in 20min and will be home in 1-2hrs and I will start testing as soon I get back. I will keep you updated. If there are no errors I will start testing in the other two slots on the motherboard.
      My Computer


  4. Posts : 15
    Windows 7 Enterprise 64-Bit
    Thread Starter
       #14

    Now I have run the other two sticks in the same slots for 15hrs and 14 passes and now moved these two RAM I just tested to the other RAM slots and started a test and see how it goes. I will come with an update in ~ 14hrs if no error comes up.
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  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    If you attach two RAM sticks only, does it BSOD?
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  6. Posts : 15
    Windows 7 Enterprise 64-Bit
    Thread Starter
       #16

    Arc said:
    If you attach two RAM sticks only, does it BSOD?
    I have runned the second pair of sticks in the other two slots over the day now. 10 passes, still no errors. Shall I run the first two pair in these slots also and see? Or shall I try all four at the same time now and see if I get any errors? Doesn't seem like there is anything wrong with either the RAMs or the RAM-slots.

    I have runned test:
    1 pair sticks in first slots.
    2 pair sticks in frist slots.
    2 pair sticks in the second slots.
    No errors.

    Before these tests I had 2 RAM sticks installed and the computer ran for around 24hrs.

    What to do now? Test all four at the same time and if no errors, try to run the system and do regular stuff on the computer and see if I get any BSOD?

    Should I use Multi-Threading(SMP) btw when I do the Memtest86? Cause I just boot up Memtest86+ and let it start by itself.

    Atm I'm running Memtest86+ again with all four RAMs installed until I know what to do next :)
    Last edited by synden; 29 Mar 2014 at 17:12.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    Leave memtest for the time being.

    Run the computer normally and upload the further BSOD crash dumps.
      My Computer


  8. Posts : 15
    Windows 7 Enterprise 64-Bit
    Thread Starter
       #18

    Arc said:
    Leave memtest for the time being.

    Run the computer normally and upload the further BSOD crash dumps.
    Okey, I will start running the computer normally now. With all four RAM sticks now or just two?
    I did a memtest over night with all four RAM. 10hrs, 5 passes, no errors.

    UPDATE

    Started the computer with all four RAMs, loged in via Remote Access from my main computer and started all programs, after a few minutes I got BSOD again.

    In the Event Viewer under Administrative Events I've got:
    "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D"

    "The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_EDGE&REV_1.20 #200426050202E882F763&0#."

    "Audit events have been dropped by the transport. 0"

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    "The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section."

    "Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code."


    Got even more BSDOS with all four RAMs installed. I took out two now and will see how it comes. The RAMs are set to 1600Mhz btw in BIOS.

    Here is the DMP from four RAM installed.
    Last edited by synden; 30 Mar 2014 at 04:18.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    3 BSODs within 1:30 hours only. And all them are different.
    Code:
    BugCheck 3B, {c0000005, fffff8000315744e, fffff880072c85e0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1de )
    
    Followup: MachineOwner
    ---------
    Code:
    BugCheck 19, {20, fffff900c2dd7390, fffff900c2dd7620, 25290002}
    
    Probably caused by : win32k.sys ( win32k!FreeObject+40 )
    
    Followup: MachineOwner
    ---------
    Code:
    BugCheck 1A, {5003, fffff780c0000000, 2d78, 8002d7a00005a70}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29aa9 )
    
    Followup: MachineOwner
    ---------
    Such a versatile issue may be occurred under some situations ... I am explaining it to you.

    ► First .... some motherboards cannot take the load of all the RAM slots. If all the slots are occupied, it crashes. But if it is not, the computer runs good. It is a motherboard related issue. You check the situation with two RAM sticks only. Does it BSOD in the same way? If so, this point will be ruled out.

    ► Second .... some other sort of hardware error. May be a CPU, PSU, GPU, or the motherboard itself.
    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark
    Unfortunately we cannot test the PSU or the motherboard other than replacing those.

    ► Third ..... System Services. In general, Enterprise licenses are for organizations. If it is your work computer license, and you are using it at home, there may/might be some licensing issues which may cause such BSODs.
      My Computer


  10. Posts : 15
    Windows 7 Enterprise 64-Bit
    Thread Starter
       #20

    Arc said:
    3 BSODs within 1:30 hours only. And all them are different.
    Code:
    BugCheck 3B, {c0000005, fffff8000315744e, fffff880072c85e0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1de )
    
    Followup: MachineOwner
    ---------
    Code:
    BugCheck 19, {20, fffff900c2dd7390, fffff900c2dd7620, 25290002}
    
    Probably caused by : win32k.sys ( win32k!FreeObject+40 )
    
    Followup: MachineOwner
    ---------
    Code:
    BugCheck 1A, {5003, fffff780c0000000, 2d78, 8002d7a00005a70}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29aa9 )
    
    Followup: MachineOwner
    ---------
    Such a versatile issue may be occurred under some situations ... I am explaining it to you.

    ► First .... some motherboards cannot take the load of all the RAM slots. If all the slots are occupied, it crashes. But if it is not, the computer runs good. It is a motherboard related issue. You check the situation with two RAM sticks only. Does it BSOD in the same way? If so, this point will be ruled out.

    ► Second .... some other sort of hardware error. May be a CPU, PSU, GPU, or the motherboard itself.
    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark
    Unfortunately we cannot test the PSU or the motherboard other than replacing those.

    ► Third ..... System Services. In general, Enterprise licenses are for organizations. If it is your work computer license, and you are using it at home, there may/might be some licensing issues which may cause such BSODs.
    Okey. I'm running atm only 2 RAMs atm, stil working. The motherboard should be able to handle up to 32GB, I have 16 with all my four. I will try run it atleast 48hrs with 2 RAMs. If it works or crash, I will test the other two RAMs for 48hrs.

    Shall I run prime95 under this time? For like couple of hours? Shall I still test GPU even though I dont have external graphics? I use the integrated grapghics in the CPU.

    I have the same Enterprise licence on my main computer and it works just fine. Same image. (Not Ghost image or so.)

    It can't be the HDDs right? I've runned chkdsk on them and so one, no errors what I could see.

    UPDATE
    Still no BSOD when using 2 RAM sticks and I'm running Prime95 atm also to push my computer.
    Temps around 70-84C. (Stock cooler)

    UPDATE 2
    Still no BSOD, 7,5hrs uptime atm and have been running Prime95 for 7hrs.

    UPDATE 3
    Still no BSOD, 10hrs uptime atm and have been running Prime95 for 9,5hrs.

    UPDATE 4
    Still no BSOD, 11hrs uptime atm and have been running Prime95 for 10,5hrs. Will stop Prime95 during the night and let the computer run as usual and see if I get get more than 48hrs uptime.
    I hope 10,5hrs Prime95 should do it? Or do I need to run longer?

    UPDATE 5
    20hrs uptime

    UPDATE 6
    26hrs uptime
    Last edited by synden; 31 Mar 2014 at 05:51.
      My Computer


 
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