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Windows 7: BSOD intermittent on CAD/3D rendering computer

26 Mar 2014   #1
sbergin

Windows 7 Pro 64bit
 
 
BSOD intermittent on CAD/3D rendering computer

Managed to snap a picture of the BSOD before the system would restart. Error is DRIVER_IRQL_NOT_LESS_OR_EQUAL. I attempted to look at MSFT's dump files myself but couldn't get the debugger tool to install. DM Log Collector zip file is attached, thanks in advance for your insight!


My System SpecsSystem Spec
.
26 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is an iMac 14.2. I am not very sure about Mac's hardware, but the GPU seems to be for a portable computer (laptop).
Code:
NVIDIA GeForce GTX 780M
GeForce GTX 780M | Specifications | GeForce says:
GeForce > Hardware > Notebook GPUs > GeForce GTX 780M

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to crashes.
Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

The display driver is failing here.
Code:
fffff800`00b9c158  fffff880`0852695aUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xc095a
And unfortunately I dont know any driver version that works good with GTX 700 series. You may try the drivers on a trial and error basis:
  • 320.49 WHQL
  • 327.23 WHQL
  • 331.58 WHWL
  • 331.65 WHQL
  • 331.82 WHQL
  • 332.21 WHQL
  • Any other version later .......
Get them from Drivers - Download NVIDIA Drivers

Do a clean install on all of them. Uninstall the previously installed driver first.
Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    • GeForec Experience.
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download the target WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Lengthy process, but the only stable version of nvidia is 314.22 lately, which does not support 700 series GPU.

Broadcom NetXtreme Gigabit Ethernet driver is failing, too.
Code:
fffff800`00b9c188  fffff880`04fc66b1Unable to load image \SystemRoot\system32\DRIVERS\b57nd60a.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for b57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for b57nd60a.sys
 b57nd60a+0x406b1
And it is old.
Code:
fffff880`04b76000 fffff880`04be1000   b57nd60a   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\b57nd60a.sys
    Image name: b57nd60a.sys
    Timestamp:        Wed Sep 05 02:59:46 2012 (504672CA)
    CheckSum:         0006E511
    ImageSize:        0006B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it from Ethernet NIC Driver Downloads | Broadcom.

From the situation you explained, you should test the hardware performance, too. How your Mac installation works?

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
My System SpecsSystem Spec
26 Mar 2014   #3
sbergin

Windows 7 Pro 64bit
 
 

Arc, thanks so much for the quick reply. You are correct in noticing that iMacs use a mobile GPU. I had used nvidia's own "detect my GPU and install the correct driver" java applet in the early stages of troubleshooting, but I certainly did not do a clean install. I'll try the steps you've outlined and report back. Thanks again and wish me luck.

BTW, Macs running Windows 7 in Boot Camp actually work pretty well in general.
My System SpecsSystem Spec
.

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