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Windows 7: Windows 7 BSODs happening at different times - Hal.dll

27 Mar 2014   #1
sixtosounds

Windows 7 Home Premium x64
 
 
Windows 7 BSODs happening at different times - Hal.dll

Hello, all! I've been having some trouble with my custom-built PC lately. I get BSODs every now and then and WhoCrashed tells me the problem is Hal.dll. The crash has happened while streaming video, playing games, and while idling with no programs running. My temps stay pretty low as the room my PC is in is pretty cold because of the weather so I don't think overheating is an issue. I do not think I am overclocking anything (GPu is a GTX780 Superclocked. Factory overclocked?) and I am pretty sure that all my drivers are up to date, too. Uploaded my debug thinger. Hope someone can help!


My System SpecsSystem Spec
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27 Mar 2014   #2
user31

Windows 7 Ultimate x64
 
 

Since nobody helped me I'll be a gent and help you ; a Hal.dll BSOD sounds a lot like a video card related problem. HAL means hardware abstraction layer. Try patching the driver and see if that helps. Best of luck.
My System SpecsSystem Spec
27 Mar 2014   #3
Thedoctor44

 

Whocrashed is correct to a certain extent. It's not an amazing program, there are much better debuggers. hal.dll is the hardware abstraction layer that is implemented in software, it contains a set of routines that translate hardware information for software like device drivers.
You have a bugcheck of 0x124 which indicates a fatal hardware error has occurred.

Please run some stress tests to determine which hardware component is at fault. Follow the instructions from the links below.

RAM - Test with Memtest86+

Hardware - Stress Test With Prime95

Video Card - Stress Test with Furmark

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80097c9028, be000000, 100110a}

Probably caused by : hardware

Followup: MachineOwner
My System SpecsSystem Spec
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27 Mar 2014   #4
Thedoctor44

 

Quote   Quote: Originally Posted by user31 View Post
Since nobody helped me I'll be a gent and help you ; a Hal.dll BSOD sounds a lot like a video card related problem. HAL means hardware abstraction layer. Try patching the driver and see if that helps. Best of luck.
I have tried to help you but you don't reply then you create multiple threads.
If you need help then not replying to your own thread or creating duplicate threads is the best way for help to come to you.
I go through all the threads that have no replies first so when you keep commenting I already think somebody is with you.
If you require assistance then message people on the BSOD team or reply to your previous thread when people have commented.



I don't mean to sound annoyed or angry it's just don't say people don't try to help when they do. I will be more than happy to help you if you have issues.
My System SpecsSystem Spec
27 Mar 2014   #5
sixtosounds

Windows 7 Home Premium x64
 
 

Ran the GPu test and it passed, I suppose. Temperature stopped at 68C. Will run the hardware test and memtest shortly.

Edit: Started the hardware test but my CPU cores hit 80C+ and I freaked out a little. Should they be getting this hot?
My System SpecsSystem Spec
28 Mar 2014   #6
Thedoctor44

 

They can get this hot yes from stress tests. Just run it but make sure it doesn't go over 90C.
My System SpecsSystem Spec
28 Mar 2014   #7
sixtosounds

Windows 7 Home Premium x64
 
 

Okay, I ran the hardware test for a lilttle over 2 hours. Temps maxed at around 86C and I saw 0 erros, 0 warnings in Prime95. Running the memtest next.

Edit: Ran memtest all night and saw no errors. Just got another BSOD while streaming video and browsing online. Here's the debug file. Really hope you guys can help me figure out what is happening.

Edit 2: Ran the Windows Memory Diagnostic Tool for good measure and found no errors either. Though the BSODs are few and far between, this is still pretty frustrating.

Edit 3: One thing I am just noticing is that just before the BSOD happens whille streaming video, the audio glitches out and repeats/skips until the BSOD appears. Could this be a problem with my audio card?
My System SpecsSystem Spec
30 Mar 2014   #8
sixtosounds

Windows 7 Home Premium x64
 
 

Anybody have any ideas?
My System SpecsSystem Spec
30 Mar 2014   #9
Thedoctor44

 

hmm, we could try and enable Driver Verifier to see if a driver is at fault. I know it's a 0x124 bugcheck which indicates a fatal hardware error but I personally have encountered situations where 0x124 can be caused by drivers. It's rare but it can happen.
Follow these instructions on how to enable Driver Verifier.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
30 Mar 2014   #10
sixtosounds

Windows 7 Home Premium x64
 
 

As soon as I rebooted, I got a new BSOD. IRQL_NOT_LESS_OR_EQUAL. Rebooted again and tried to enter startup repair but I think it disables my USB ports and I can't select to restore or cancel.
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