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Windows 7: BSOD on boot up nvidmkm.sys

28 Mar 2014   #1
stryke

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD on boot up nvidmkm.sys

I was using my pc the screen went black then when rebooted i got the bluescreen the screen its self was distorted with it been the nvidmkm.sys i thought it was the graphics drivers so booted into safe mode the pc worked so i removed the drivers the pc worked with out the drivers in but as soon as i reinstall them i get the Bsod again i am also getting strange distortions on the bsod screen like lots of small lines al over im also get it now on the bios splah screen when it boots up please help


My System SpecsSystem Spec
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28 Mar 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Your dmp files are corrupted and zero size, so can't be analysed.

Attachment 312054

Lets try this:

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the DM Log Collector icon image below



2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
29 Mar 2014   #3
stryke

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I ran the program and here is the zip file
My System SpecsSystem Spec
.

29 Mar 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Unfortunately the dmp files are still zero bytes.

Try this please:

1. In Safe Mode, uninstall the video drivers completely.
2. Reboot to Normal mode.
3. Immediately run Windows Update, and check the Optional Updates. where you should be offered a video driver
4. Install that, and reboot again

Can you boot and use the computer as normal after following the above steps?
My System SpecsSystem Spec
29 Mar 2014   #5
stryke

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

as soon as i install the driver the pc bsods again that includes the windows driver when windows detects the gfx card i begining to think the gfx card had blown
My System SpecsSystem Spec
29 Mar 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

If you uninstall the drivers again, then reboot as normal. Is the system stable?
My System SpecsSystem Spec
29 Mar 2014   #7
stryke

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

yeh if i uninstall the drivers i can get into windows and it works as soon as it dl and installs the drivers i cant get into windows at all unless its in safe mode i have now switched to the onboard graphics and everything seems fine so i can at least use the pc for now for work
My System SpecsSystem Spec
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 BSOD on boot up nvidmkm.sys




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