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Windows 7: BSOD on browsing, error 0x124 (fine in safe mode)

31 Mar 2014   #1
ronsamy

Windows 7 Home Premium 32bit
 
 
BSOD on browsing, error 0x124 (fine in safe mode)

Upgraded from xp to windows 7. no problems on xp. Started crashing while copying data from external drive and has since.

Using blue screen view;
With kernel memory dumps cause is halmacpi.dll along with ntkrnlpa.exe
With small memory dumps cause is hal.dll with ntoskrnl.exe

In event viewer is is a kernel-power event 41.

Updated chipset driver.

1st dump file:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\032514-20810-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols;D:\Symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0x82a54000 PsLoadedModuleList = 0x82b9d4d0
Debug session time: Tue Mar 25 23:01:41.893 2014 (UTC + 2:00)
System Uptime: 0 days 0:14:25.500
Loading Kernel Symbols
...............................................................
................................................................
.........
Loading User Symbols
Loading unloaded module list
.......
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 86127024, Address of the WHEA_ERROR_RECORD structure.
Arg3: f4002000, High order 32-bits of the MCi_STATUS value.
Arg4: 88000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 1f

STACK_TEXT:
807cb8cc 82a2bfcd 00000124 00000000 86127024 nt!KeBugCheckEx+0x1e
807cb908 82b257ec 86118741 86127024 82acb770 hal!HalBugCheckSystem+0xab
807cb938 82a2c27f 86127ea8 82a39e40 00000000 nt!WheaReportHwError+0x230
807cba4c 82a2c371 86127ea8 86127ef8 00000000 hal!HalpMcaReportError+0x3b
807cba70 82a2c5dd 00000000 86127ef8 807cbb90 hal!HalpMceHandler+0x8b
807cba80 82a225f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
807cbb90 82a1f261 00000000 807c6750 00000000 hal!HalpMcaExceptionHandler+0x87
807cbb90 00000000 00000000 807c6750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------

1: kd> !errrec 86127024
===============================================================================
Common Platform Error Record @ 86127024
-------------------------------------------------------------------------------
Record Id : 01cf486b68eced63
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 3/25/2014 21:01:41
Flags : 0x00000000

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ 861270a4
Section @ 8612717c
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x86
Error Type : Cache error
Operation : Data Read
Flags : 0x00
Level : 1
CPU Version : 0x0000000000100f23
Processor ID : 0x0000000000000001
Instr Pointer : 0x0x0000000000000000

===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ 861270ec
Section @ 8612723c
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000001
CPU Id : 23 0f 10 00 00 08 02 01 - 09 20 80 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ 8612723c

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ 86127134
Section @ 861272bc
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : DCACHEL1_DRD_ERR (Proc 1 Bank 0)
Status : 0xf400200088000135
Address : 0x00000000b8764b60
Misc. : 0x0000000000000000











Last dump file:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\033114-14508-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0x82a14000 PsLoadedModuleList = 0x82b5d4d0
Debug session time: Mon Mar 31 12:00:09.262 2014 (UTC + 2:00)
System Uptime: 0 days 0:45:35.760
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
.....
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8b210024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b6502000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000145, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: firefox.exe

CURRENT_IRQL: 1f

STACK_TEXT:
807cb8cc 82e35fcd 00000124 00000000 8b210024 nt!KeBugCheckEx+0x1e
807cb908 82ae57ac 8b2061e9 8b210024 82a8b790 hal!HalBugCheckSystem+0xab
807cb938 82e3627f 855118e0 82e43e40 00000000 nt!WheaReportHwError+0x230
807cba4c 82e36371 855118e0 85511930 00000000 hal!HalpMcaReportError+0x3b
807cba70 82e365dd 00000000 85511930 807cbb90 hal!HalpMceHandler+0x8b
807cba80 82e2c5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
807cbb90 82e29261 00000000 807c6750 00000000 hal!HalpMcaExceptionHandler+0x87
807cbb90 00000000 00000000 807c6750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_VRF_PROCESSOR_CACHE

BUCKET_ID: 0x124_AuthenticAMD_VRF_PROCESSOR_CACHE

Followup: MachineOwner
---------

1: kd> !errrec 8b210024
===============================================================================
Common Platform Error Record @ 8b210024
-------------------------------------------------------------------------------
Record Id : 01cf4cc1a28a4724
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 3/31/2014 10:00:09
Flags : 0x00000000

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ 8b2100a4
Section @ 8b21017c
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x86
Error Type : Cache error
Operation : Data Write
Flags : 0x00
Level : 1
CPU Version : 0x0000000000100f23
Processor ID : 0x0000000000000001

===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ 8b2100ec
Section @ 8b21023c
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000001
CPU Id : 23 0f 10 00 00 08 02 01 - 09 20 80 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ 8b21023c

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ 8b210134
Section @ 8b2102bc
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : DCACHEL1_DWR_ERR (Proc 1 Bank 0)
Status : 0xb650200000000145
Address : 0x0000000007149160
Misc. : 0x0000000000000000




The problem is in the L1 data cache of the processor.

The thing is, it doesn't crash in safe mode, so it's mostly BIOS.

Would like a 2nd opinion before flashing BIOS, but the version hasn't changed.

cpu stress test no problem, but crashes on auto tune in attempt to overclock.

Doesn't heat too.


Could the problem be in the registry ?

Any help welcomed.


My System SpecsSystem Spec
.
31 Mar 2014   #2
ronsamy

Windows 7 Home Premium 32bit
 
 

enabled driver verifier, all non microsoft files. Nothing so far.
My System SpecsSystem Spec
Reply

 BSOD on browsing, error 0x124 (fine in safe mode)




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