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BSOD caused by driver ntoskrnl.exe
Hello,
I'm writing this post in order to ask your help regarding a BSOD thas has been happening in my computer in the last week.
I've seen the information with the program Bluescreenview and I can post the information:
Code:LAST ONE ================================================== Dump File : 040114-29530-01.dmp Crash Time : 01-04-2014 17:58:08 Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug Check Code : 0x0000004a Parameter 1 : 00000000`770d132a Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff880`03b7aca0 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+75bc0 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532) Processor : x64 Crash Address : ntoskrnl.exe+75bc0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\040114-29530-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 295.192 Dump File Time : 01-04-2014 17:59:37 ================================================== BEFORE ================================================== Dump File : 040114-31371-01.dmp Crash Time : 01-04-2014 17:48:52 Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE Bug Check Code : 0x0000004a Parameter 1 : 00000000`76f9132a Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff880`03babca0 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+75bc0 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532) Processor : x64 Crash Address : ntoskrnl.exe+75bc0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\040114-31371-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 295.184 Dump File Time : 01-04-2014 17:50:13 ================================================== BEFORE ================================================== Dump File : 032514-66019-01.dmp Crash Time : 25-03-2014 22:18:07 Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA Bug Check Code : 0x00000050 Parameter 1 : fffff9a0`0224697e Parameter 2 : 00000000`00000000 Parameter 3 : fffff880`012b8961 Parameter 4 : 00000000`00000005 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+75bc0 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532) Processor : x64 Crash Address : ntoskrnl.exe+75bc0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\032514-66019-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 295.152 Dump File Time : 25-03-2014 22:20:28 ================================================== FIRST ================================================== Dump File : 032314-40591-01.dmp Crash Time : 23-03-2014 21:27:20 Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 00000000`00000099 Parameter 2 : fffff8a0`0ed435d0 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+75c00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532) Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\032314-40591-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 295.120 Dump File Time : 23-03-2014 21:29:07 ==================================================
Can you help me understand what is the problem and how can I correct it?
Thank you in advance.
Best regards!
Nuno Mateus
Last edited by Brink; 01 Apr 2014 at 14:31. Reason: code box