BSOD caused by driver ntoskrnl.exe


  1. Posts : 2
    Windows 7 Ultimate 64 bit
       #1

    BSOD caused by driver ntoskrnl.exe


    Hello,

    I'm writing this post in order to ask your help regarding a BSOD thas has been happening in my computer in the last week.

    I've seen the information with the program Bluescreenview and I can post the information:

    Code:
     
    LAST ONE
    ==================================================
    Dump File : 040114-29530-01.dmp
    Crash Time : 01-04-2014 17:58:08
    Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE
    Bug Check Code : 0x0000004a
    Parameter 1 : 00000000`770d132a
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`03b7aca0
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75bc0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
    Processor : x64
    Crash Address : ntoskrnl.exe+75bc0
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\Windows\Minidump\040114-29530-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 295.192
    Dump File Time : 01-04-2014 17:59:37
    ==================================================
     
     
    BEFORE
    ==================================================
    Dump File : 040114-31371-01.dmp
    Crash Time : 01-04-2014 17:48:52
    Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE
    Bug Check Code : 0x0000004a
    Parameter 1 : 00000000`76f9132a
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`03babca0
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75bc0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
    Processor : x64
    Crash Address : ntoskrnl.exe+75bc0
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\Windows\Minidump\040114-31371-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 295.184
    Dump File Time : 01-04-2014 17:50:13
    ==================================================
     
    BEFORE
    ==================================================
    Dump File : 032514-66019-01.dmp
    Crash Time : 25-03-2014 22:18:07
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : fffff9a0`0224697e
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff880`012b8961
    Parameter 4 : 00000000`00000005
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75bc0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
    Processor : x64
    Crash Address : ntoskrnl.exe+75bc0
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\Windows\Minidump\032514-66019-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 295.152
    Dump File Time : 25-03-2014 22:20:28
    ==================================================
     
    FIRST
    ==================================================
    Dump File : 032314-40591-01.dmp
    Crash Time : 23-03-2014 21:27:20
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 00000000`00000099
    Parameter 2 : fffff8a0`0ed435d0
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75c00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
    Processor : x64
    Crash Address : ntoskrnl.exe+75c00
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\Windows\Minidump\032314-40591-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 295.120
    Dump File Time : 23-03-2014 21:29:07
    ==================================================

    Can you help me understand what is the problem and how can I correct it?

    Thank you in advance.

    Best regards!


    Nuno Mateus
    Last edited by Brink; 01 Apr 2014 at 14:31. Reason: code box
      My Computer


  2. Posts : 71,959
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Nuno, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    Re: BSOD caused by driver ntoskrnl.exe


    Hello Brink!

    Sorry for the initial post. Newbie!

    I've done what is requested.

    Uploading the debug file now!

    In the expectation of your help, I send my best regards,


    Nuno
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:46.
Find Us