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Windows 7: BSOD when I restart PC, error 0x0000006B

07 Apr 2014   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Sorry Danny....been a bit busy with real life.

You will need to reboot the PC because of the updates. If it bluescreens, start in Safe Mode and let us know what bugcheck it spat out.


My System SpecsSystem Spec
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08 Apr 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation here appears to be counterfeit.
For which version and edition of Windows is the machine licensed, according to the COA Sticker on the case? (or inside the battery compartment).

The machine's BIOS is dated 2 months prior to the release of Windows , and so cannot possibly have the type of SLIC table showing in your report, and cannot have shipped with Windows 7 pre-installed.
The license type is one which is ONLY valid on machines which shipped with that license installed.

Having said that, the problem here is (probably) with the SATA drivers - the easy fix is to (re)install the Intel Storage Matrix drivers. Original Intel Matrix Storage Manager Driver - HP Pavilion p6110y Desktop PC | HP® Support=
My System SpecsSystem Spec
08 Apr 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...if that fails,
Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
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12 Apr 2014   #14
Hero Danny

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you, I'm going to back up my data now and try that fix.

My PC was bought second hand and has worked fine for about 2 years, until this issue occurred.
My System SpecsSystem Spec
12 Apr 2014   #15
Hero Danny

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I regret to say that the fix didn't work. I got the BSOD same as always.

I tried to get into safemode but it doesn't work for whatever reason, even though I am spamming the F8 key.
It won't come up at all, just acts like I am not pressing it...

So I took my hard drive out and hooked it up to an internal to usb 2.0 adapter so I could use the hard drive like an external on my laptop. I then switched my boot device to the hard drive and it did the same BSOD.

Back to square 1 :/
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 BSOD when I restart PC, error 0x0000006B




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