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Windows 7: BSOD 116 just started

08 Apr 2014   #21
ProdigyGamer

Windows 7 Ultimate x64
 
 

Emsisoft Emergency scan found 6 registry files, which I quarantined and the Command line scans were clear and didn't find anything mate.

Could the registry changes of been from the 3rd party Windows 7 Theme or changes made by TuneUp Utilities 2014? (which I uninstalled yesterday to test)


My System SpecsSystem Spec
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08 Apr 2014   #22
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by ProdigyGamer View Post
Emsisoft Emergency scan found 6 registry files, which I quarantined and the Command line scans were clear and didn't find anything mate.

Could the registry changes of been from the 3rd party Windows 7 Theme or changes made by TuneUp Utilities 2014? (which I uninstalled yesterday to test)
To answer Emsisoft is a software that has in th past been of not much use but in the last two years has grown into quite a formidable (in my mind) AV. Plus I am super paranoid with what I use not to say I ma the great expert of course and use nay old thing.

Any third party software I never use unless one of the senior members in here says it is ok for example CCleaner. MBAM, and SAS for what they do.
Personally I like to ask even on pain of appearing a little simple because I rather tend toward caution and be safe than sorry.
My System SpecsSystem Spec
08 Apr 2014   #23
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

IC - On the side, if saying you are the great expert is playing it safe, I'd hate to see what you do for excitement.
My System SpecsSystem Spec
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08 Apr 2014   #24
Windows Sniper

Windows 8.1
 
 

Don't want to hijack this thread, But i've been getting the same issue with a ATI card..


Have you Tried uninstalling windows display driver updates?

There are usually some really random ones that it downloads and then referrences for no obvious reason.


As for that AScan result, That is most likely malware related as they effectively disable required system resources when you need to debug. You might be better off actually deleting the keys (Backup first...) Rebooting and seeing if there are any problems afterwords.
My System SpecsSystem Spec
08 Apr 2014   #25
ProdigyGamer

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by ProdigyGamer View Post
Emsisoft Emergency scan found 6 registry files, which I quarantined and the Command line scans were clear and didn't find anything mate.

Could the registry changes of been from the 3rd party Windows 7 Theme or changes made by TuneUp Utilities 2014? (which I uninstalled yesterday to test)
To answer Emsisoft is a software that has in th past been of not much use but in the last two years has grown into quite a formidable (in my mind) AV. Plus I am super paranoid with what I use not to say I ma the great expert of course and use nay old thing.

Any third party software I never use unless one of the senior members in here says it is ok for example CCleaner. MBAM, and SAS for what they do.
Personally I like to ask even on pain of appearing a little simple because I rather tend toward caution and be safe than sorry.
I have had mixed reviews from techs about 3rd party software that optimize your PC, some say just use windows tools and they are more than enough and other say programs like TuneUp Utilities are ok as long as you make exceptions to avoid mismanaging certain files etc.

I personally have never really had a problem with TuneUp Utilities and it seems to keep the PC clean and fast with a range of tools to access things with ease but again, my PC health comes first and I uninstalled it to test and make absolutely sure that it was not the problem.

I am also very skeptical and hesitant to use 3rd party programs without thoroughly checking them out and getting advice first, I learned the hard way many years and PCs ago! lol

The Windows theme i admit, I took a risk on but I won't be doing that again.

I am still having the crash issue though, so I now have a dell tech looking over the Dump Files that were posted in this thread and sent him the link to see what I have tried so far, as my PC is still under warranty and doesn;t seem to want to cooperate at the moment with this 116 BSOD.

I can rule out:

GPU Temperature
Drivers
Stress test
Virus/Malware/Adware/Worm/Trojan

I seem to only crash while the GPU is under load, like watching a movie, playing a game etc, I can browse the forums here without issues (so far) but yet on start up after a night of rest,the PC can crash while loading windows, under no graphicall stress at all and a stress test doesn;t seem to push it into a crash.

Which leads me to believe it is a compatibility issue or the graphics card itself has a problem but everything I have tried doesn't reflect this.

It seems to be the same BSOD every time, with the same numbers, not just 116 but even the lines below are identical or very similar, so I cannot understand what those numbers mean but it makes it hard when they are not very specific.
My System SpecsSystem Spec
08 Apr 2014   #26
ProdigyGamer

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Windows Sniper View Post
Don't want to hijack this thread, But i've been getting the same issue with a ATI card..


Have you Tried uninstalling windows display driver updates?

There are usually some really random ones that it downloads and then referrences for no obvious reason.


As for that AScan result, That is most likely malware related as they effectively disable required system resources when you need to debug. You might be better off actually deleting the keys (Backup first...) Rebooting and seeing if there are any problems afterwords.
Thanks WS, I did a quarantine and reboot just incase I needed to revert but all seems ok after that so I will take your advice and backup and delete them.

I have not checked Windows updates, but I also have not updated from windows as I have it set to only tell me about updates and not download or install until I tell it too, to save my Samsung Galaxy S3 from installing junk everytime I plug it in to charge it lol

The only things I had done prior to this all starting to happen with the first crash a week ago was install the new Nvidia driver and the windows themes a week or so before the first crash.

Plus I installed an MMORPG game (which I don't seem to crash in yet after playing short 5-10 min sessions to test)
My System SpecsSystem Spec
08 Apr 2014   #27
Windows Sniper

Windows 8.1
 
 

Quote:
Thanks WS, I did a quarantine and reboot just incase I needed to revert but all seems ok after that so I will take your advice and backup and delete them.
That's fine, just do make sure you export your registry to back it up. There are two keys which obviously stand out there, for the others i would have to do a back check on.

Windows updates disabled?! What madness is this?

Have you got the correct chipset information installed? As in the recent intel chipset drivers?

Quick question that i noticed noone in here has mentioned, have you tried looking through the system event viewer?


Let me see if i can find the guide for it,

Event Viewer - Open and Use in Windows 7


Check in the system logs for any error codes, and could you post them here?
My System SpecsSystem Spec
08 Apr 2014   #28
ProdigyGamer

Windows 7 Ultimate x64
 
 

Yes I had actually had a look but I noticed big gaps when the crashes occurred, it would report before and a few mins after to say it recovered but I couldn't see the actual problem.

I thought the event viewer log was included in the first post I made, when i had to attach it as per the forum rules for BSOD posts?

Thanks WS and let me know if the format is incorrect.

P.S.

I found this one under "Applications" which points to hardware:

taskhost (1568) WebCacheLocal: A request to write to the file "C:\Users\A5ASIN\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" at offset 20578304 (0x00000000013a0000) for 32768 (0x00008000) bytes succeeded, but took an abnormally long time (61 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
My System SpecsSystem Spec
08 Apr 2014   #29
Windows Sniper

Windows 8.1
 
 

Quote   Quote: Originally Posted by ProdigyGamer View Post
Yes I had actually had a look but I noticed big gaps when the crashes occurred, it would report before and a few mins after to say it recovered but I couldn't see the actual problem.

I thought the event viewer log was included in the first post I made, when i had to attach it as per the forum rules for BSOD posts?
You might have done, though i usually miss these things....

Quote:
Thanks WS and let me know if the format is incorrect.

P.S.

I found this one under "Applications" which points to hardware:

taskhost (1568) WebCacheLocal: A request to write to the file "C:\Users\A5ASIN\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" at offset 20578304 (0x00000000013a0000) for 32768 (0x00008000) bytes succeeded, but took an abnormally long time (61 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Alot of your errors in the event viewer are regarding drivers failing to initialise properly. Specifically this
-- Driver\WUDFRd failed to load --

which is pointing at some USB storage device, do you have your phone plugged in when your machine crashes?
My System SpecsSystem Spec
08 Apr 2014   #30
ProdigyGamer

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Windows Sniper View Post
Quote   Quote: Originally Posted by ProdigyGamer View Post
Yes I had actually had a look but I noticed big gaps when the crashes occurred, it would report before and a few mins after to say it recovered but I couldn't see the actual problem.

I thought the event viewer log was included in the first post I made, when i had to attach it as per the forum rules for BSOD posts?
You might have done, though i usually miss these things....

Quote:
Thanks WS and let me know if the format is incorrect.

P.S.

I found this one under "Applications" which points to hardware:

taskhost (1568) WebCacheLocal: A request to write to the file "C:\Users\A5ASIN\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" at offset 20578304 (0x00000000013a0000) for 32768 (0x00008000) bytes succeeded, but took an abnormally long time (61 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

Alot of your errors in the event viewer are regarding drivers failing to initialise properly. Specifically this
-- Driver\WUDFRd failed to load --

which is pointing at some USB storage device, do you have your phone plugged in when your machine crashes?
My PC has crashed more times with the phone unplugged over the last week since it's started, i have not had any issues recently with the phone being plugged in since I stopped Windows Auto updating quite a few months ago now, when I was having all the issues with BSODs related to USB 3.0 host controller and both 2.0 and 3.0 USB ports.

I do remember the last 4 or more crashes happened without my phone being plugged though.

I sometimes plug in an external hard drive (Western Digital 2 TB Passport) which I keep all my movies and backup files on and come to think of it, I used it recently was about a week ago when I downloaded a few movies.

Other than that I am trying to think what else would be storage other than my Samsung SSD 840 Pro 256, that is pretty much the only 3 things that I use with my PC regularly.
My System SpecsSystem Spec
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