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Windows 7: BSOD, irratic, stop:0x0000004E

06 Apr 2014   #1
AryehLeib

Windows 7 Home Premium 32bit
 
 
BSOD, irratic, stop:0x0000004E

Erratic BSOD errors, once I isolated the problem to Windows Live Messenger and terminated the program but this time not, computer repair store have ruled out virus problems or hardware problems but can not find the software problem.


My System SpecsSystem Spec
.
06 Apr 2014   #2
Thedoctor44

 

I always ask for your sake please create a restore point before altering drivers. If you don't know how to create one then please follow these instructions

System Restore Point - Create

AVG is causing some issues here. Please remove it and install Microsoft Security Essentials and Malwarebytes Anti Malware On demand scanner.

Microsoft Security Essentials - Microsoft Windows

Malwarebytes | Free Anti-Malware & Internet Security Software

Make sure you untick the box when setting up malwarebytes that starts a free trial of malwarebytes pro.

Your Realtek PCIe GBE Family Controller is causing problems.

Please update it here

Realtek

Code:
Unable to load image \SystemRoot\system32\DRIVERS\avgfwd6x.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgfwd6x.sys
*** ERROR: Module load completed but symbols could not be loaded for avgfwd6x.sys
Unable to load image \SystemRoot\system32\DRIVERS\Rt86win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Your K9 parental web filter driver is also causing problems.

Please update it here

K9 Web Protection - Free Internet Filter and Parental Control Software | Free Internet Filtering and Parental Controls Software

Code:
*** WARNING: Unable to verify timestamp for bckd.sys
*** ERROR: Module load completed but symbols could not be loaded for bckd.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 0, 8f19ca20, 0}

Probably caused by : bckd.sys ( bckd+9837 )

Followup: MachineOwner
Code:
8fcfc000 8fd0f100   bckd     T (no symbols)           
    Loaded symbol image file: bckd.sys
    Image path: \SystemRoot\system32\drivers\bckd.sys
    Image name: bckd.sys
    Timestamp:        Fri Jun 10 22:40:03 2011 (4DF28F33)
    CheckSum:         0001BCFA
    ImageSize:        00013100
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
We'll leave it at that for now.
Let us know how it goes.
My System SpecsSystem Spec
07 Apr 2014   #3
AryehLeib

Windows 7 Home Premium 32bit
 
 

Never mind TheDoctor44, I figures out how to update REALTEk though the device manager! Lets wait and see what happens (I am guessing that the problem is AVG, I have had problems with it in the past)
My System SpecsSystem Spec
.

07 Apr 2014   #4
Thedoctor44

 

Ok good
Let us know the results.
My System SpecsSystem Spec
08 Apr 2014   #5
AryehLeib

Windows 7 Home Premium 32bit
 
 

Oops, just ran a Driver Updater Checker and it tells me that my -PCIe GBE Family Controller- is not updated, what do I do once I arrive at the url?
Realtek (Realtek)
My System SpecsSystem Spec
08 Apr 2014   #6
Thedoctor44

 

Download the appropriate driver for your windows version.
4th one down on the list.
Make sure you have created a restore point
My System SpecsSystem Spec
09 Apr 2014   #7
AryehLeib

Windows 7 Home Premium 32bit
 
 

Done, I have downloaded it, how what do I do next, there is no exe file or setup file to click?
My System SpecsSystem Spec
09 Apr 2014   #8
Thedoctor44

 

What files are included? You might need to extract it if it's in an archive.
My System SpecsSystem Spec
10 Apr 2014   #9
AryehLeib

Windows 7 Home Premium 32bit
 
 

files included are: note [text], rt86win7 [security catalog], rt86win7 [setup info],rt86win7.sys [system file], RtNicprop32.DLL [application extension], RTNUninstall32.dll[appl. extension] I have clicked on all of them, but nothing seems to autorun?!
My System SpecsSystem Spec
10 Apr 2014   #10
Thedoctor44

 

That is strange, it normally works.
Try updating it via device manager see if that works.
My System SpecsSystem Spec
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 BSOD, irratic, stop:0x0000004E




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