random BSOD Lenovo W530+Blackmagic ultrastudio SDI


  1. Posts : 1
    Win 7 pro 64 bit
       #1

    random BSOD Lenovo W530+Blackmagic ultrastudio SDI


    Hi All,

    I have a BSOD problem. I am using Lenovo W530/win7 64 bit with Blackmagic Ultrastudio SDI Video Capture card.
    These blue screens happen at random. I guess it has to do with the capture card, as they always appeared while capturing video, plus Video Capture cards in general (and blackmagic cards specifically) are known to be sensitive.
    On the other hand- the Laptop can capture video for hours with no problem. at the time of the blue screen temperature, CPU and RAM levels seem normal and no other programs are working.

    I've attached the Dump. Thank you for your help & time !

    Eitan.
      My Computer

  2.    #2

    You are correct, Blackmagic Ultrastudio SDI Video Capture drivers are causing issues.
    You could try and update the drivers but I would recommend uninstalling the program completely and using a different video capturing program.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\BlackmagicUsbIO.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for BlackmagicUsbIO.sys
    *** ERROR: Module load completed but symbols could not be loaded for BlackmagicUsbIO.sys
    Unable to load image \SystemRoot\system32\DRIVERS\deckavs.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for deckavs.sys
    *** ERROR: Module load completed but symbols could not be loaded for deckavs.sys
    Probably caused by : BlackmagicUsbIO.sys ( BlackmagicUsbIO+275f )
    
    Followup: MachineOwner
      My Computer


 

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