BSOD after 12 hours of running

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  1. Posts : 10
    Windows 7 Home Premium 64 bit
       #1

    BSOD after 12 hours of running


    I have had this computer for a month now and it is consistently getting a BSOD after around 12 hours of it running. It can happen when I'm browsing the web, playing games or even if I'm just sitting in teamspeak. I have taken the pc back to where I bought it for hardware test, which they said the hardware was fine. When i think I have fixed the error a new pops up in the next 12 hours. Any help will be appreciated.

    Thank You,
    Holliday

    Attachment 313118
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2
      My Computer

  3.    #3

    Sorry for interrupting your thread but I'll try and give a bit of advice, it looks possibly virus related.

    You are getting driver related crashes, the driver responsible cannot be identified in terms of I can find no information on it.
    I think the cause can be one of two things.

    Firstly it could be virus related so I recommend running a full scan with your Avast AV, then download and run malwarebytes anti malware to scan for viruses.

    http://www.malwarebytes.org/

    Make sure you untick the box that starts a free trial of malwarebytes pro

    The other issue it could be is you've accidentally installed a driver that contains bugs.
    I would try the virus root first as uninstalling an unknown driver could have fatal consequences.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff880033a2ff8, 0, fffff80002ccc816, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\9573898drv.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for 9573898drv.sys
    *** ERROR: Module load completed but symbols could not be loaded for 9573898drv.sys
    
    Could not read faulting driver name
    Probably caused by : 9573898drv.sys ( 9573898drv+4bc41 )
    
    Followup: MachineOwner
    Actually, looking at your other dump files it looks very probable that the cause is virus related as you're getting all sorts of bugchecks.
    NETIO.SYS which is the Network Input Output Subsystem, this generally means a network driver is causing an illegal operation or it's getting the blame.
    You're also getting bugchecks that point to usbehci.sys which is the usb miniport driver.
    nvlddmkm.sys which is the Nvidia video card graphics driver.
    Intelppm.sys which is the Intel Processor driver.

    All these are very suspicious and most of all random with little correlation between them.

    Please do as I've stated above and post back the results.

    As Harribo stated it could be heat related, better to be safe than sorry.

    Post back the results.
      My Computer


  4. Posts : 10
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    The virus scan and malware scan came up clean. I downloaded the driver verifier and it came up with these two drivers out of date:

    Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02
    TP-LINK 300Mbps Wireless N Adapter

    Everything else is up to date, these two I can't seem to find the drivers for them. When I searched for the Intel one, I can't seem to find a official site for it. The TP-Link one I'm not sure about either as I don't use wireless to connect to the internet. I can't seem to find the driver for that one either. So would it be better to disable the TP-LINK if i'm not using it?

    The new BSOD I got is attached

    Thanks for the help

    Attachment 314380
    Last edited by DocHollidayAU; 19 Apr 2014 at 05:01. Reason: attached a file
      My Computer

  5.    #5

    It would be better to completely remove it.
    As for the Intel one you should just go to the Intel download center then look at the update driver utility.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffffac00cb781e0, 2, 0, fffff8800158a06e}
    
    Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+5e )
    
    Followup: MachineOwner
    I think you need to completely remove the TPLINK driver first as it's still being directed to network issues.
      My Computer


  6. Posts : 10
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    I disabled the TP-Link and tried to remove the driver but it comes up with a error saying it cant unistall. Now i have had a BSOD twice in the last 4 hours.


    Attachment 314400
      My Computer

  7.    #7

    What does it say when you try to uninstall it? You might want to try and uninstall it through safe mode.
      My Computer

  8.    #8

    You're still getting network related bugchecks.
    Please try removing the driver in safe mode.
      My Computer


  9. Posts : 10
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    It wasn't letting me uninstall it in safe mode either, so I repaired it with the disk. Then I uninstalled the driver and it now is gone
      My Computer

  10.    #10

    Ok good.
    Any more blue screens let me know.
    If your issue is resolved then please mark the thread as solved.
      My Computer


 
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