Custom Built Computer - Random BSOD


  1. Posts : 1
    Windows7 Professional 64Bit
       #1

    Custom Built Computer - Random BSOD


    Hi team,

    I built my own computer a few weeks ago, after a few days I started getting the BSOD randomly. I have never had the time to sit and troubleshoot the issue until now.

    I have tested the RAM but this did not help the issue.
    I have performed a clean install of Windows 7
    My machine has up to date drivers
    My machine has up to date Windows Updates
    I have ran SFC /SCANNOW
    C:\Windows\system32>SFC /SCANNOW
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log
    My computer does not look like it is over heating

    ==================================================
    Dump File : 040914-57500-01.dmp
    Crash Time : 09/04/2014 16:18:04
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041287
    Parameter 2 : 00000000`00000038
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : nvstor.sys
    Caused By Address : nvstor.sys+16385
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+75bc0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\040914-57500-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 300,979
    Dump File Time : 09/04/2014 16:19:33
    ==================================================
    Last edited by volume; 10 Apr 2014 at 03:58.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    How many passes did you take memtest for?

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yusra\Downloads\DPC4LF-10_04_2014__91543_41\040914-57500-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`02819000 PsLoadedModuleList = 0xfffff800`02a5c6d0
    Debug session time: Wed Apr  9 21:18:04.183 2014 (UTC + 6:00)
    System Uptime: 0 days 3:18:31.201
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    .............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {41287, 38, 0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
        Parameter 2 contains the referenced virtual address.
    Arg2: 0000000000000038
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_41287
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  CcmExec.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88003139900 -- (.trap 0xfffff88003139900)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa8004c2e0c8 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffff8a004003120 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002995a87 rsp=fffff88003139a90 rbp=0000000000000000
     r8=fffffa8004a1001a  r9=fffffa800644b048 r10=fffffa800558e010
    r11=fffffa80055793b0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    nt!MiEmptyPageAccessLog+0xe7:
    fffff800`02995a87 8b4138          mov     eax,dword ptr [rcx+38h] ds:00000000`00000038=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002827d2e to fffff8000288ebc0
    
    STACK_TEXT:  
    fffff880`03139798 fffff800`02827d2e : 00000000`0000001a 00000000`00041287 00000000`00000038 00000000`00000000 : nt!KeBugCheckEx
    fffff880`031397a0 fffff800`0288ccee : 00000000`00000000 00000000`00000038 fffff8a0`050ee300 00000000`000c241a : nt! ?? ::FNODOBFM::`string'+0x454f5
    fffff880`03139900 fffff800`02995a87 : 00000000`00000000 fffffa80`0558e050 00000000`00000002 fffff880`009e97f0 : nt!KiPageFault+0x16e
    fffff880`03139a90 fffff800`0290ff73 : fffffa80`04a13060 00000003`00000000 00000000`00000000 fffffa80`04c2e0c8 : nt!MiEmptyPageAccessLog+0xe7
    fffff880`03139b00 fffff800`02878b06 : 00000000`00002e89 00000000`00000000 fffffa80`00000000 00000000`00000004 : nt! ?? ::FNODOBFM::`string'+0x4c84b
    fffff880`03139b80 fffff800`02878fb3 : 00000000`00000008 fffff880`03139c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
    fffff880`03139bd0 fffff800`02b2b2ea : fffffa80`0370e040 00000000`00000080 fffffa80`036ea040 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
    fffff880`03139d40 fffff800`0287f8e6 : fffff800`02a09e80 fffffa80`0370e040 fffff800`02a17cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03139d80 00000000`00000000 : fffff880`0313a000 fffff880`03134000 fffff880`03139840 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+454f5
    fffff800`02827d2e cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+454f5
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035
    
    FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+454f5
    
    BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+454f5
    
    Followup: MachineOwner
    ---------
    I suggest you test your RAM again in the following way.

    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.


    The goal is to test all the RAM sticks and all the motherboard slots.

    Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

    If you get errors, stop the test and continue with the next step.

    1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
    *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
    If this stick passes the test then go to step #3.

    2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
    *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
    *If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
    3. Test the next stick of RAM (stick #2) in the next motherboard slot.
    *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
    *If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
    4. If you find a stick that passes the test, test it in all the other motherboard slots.

    If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

    In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
       Information
    Errors are sometimes found after 8 passes.

       Tip
    Do this test overnight, before going to bed.
      My Computer


 

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