BSOD error browsing firefox


  1. Posts : 1
    Windows 7 65 bit
       #1

    BSOD error browsing firefox


    So my computer randomly gets the BSOD. Can anyone help me. Here if my dxdiag and attached. Any help would be greatly appreciated
    ------------------
    System Information
    ------------------
    Time of this report: 4/11/2014, 05:40:17
    Machine name: AMROTH-HP
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HPE-500f
    BIOS: BIOS Date: 09/07/10 08:41:32 Ver: 6.04
    Processor: AMD Phenom(tm) II X6 1045T Processor (6 CPUs), ~2.7GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 1987MB used, 14392MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 560
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 560
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1201&SUBSYS_20693842&REV_A1
    Display Memory: 4047 MB
    Dedicated Memory: 1999 MB
    Shared Memory: 2047 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: IPS236
    Monitor Id: GSM580C
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.2049 (English)
    Driver Version: 9.18.13.2049
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 6/21/2013 08:06:36, 15144928 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-5141-11CF-F353-64001CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1201
    SubSys ID: 0x20693842
    Revision ID: 0x00A1
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Usra\Downloads\AMROTH-HP-Fri_04_11_2014__52953_64\041114-29234-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`03450000 PsLoadedModuleList = 0xfffff800`036936d0
    Debug session time: Fri Apr 11 15:23:21.496 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:13.729
    Loading Kernel Symbols
    ..................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80088b18f8, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80088b18f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`033846f0 fffff800`03710ca9 : fffffa80`088b18d0 fffffa80`06b00b50 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`03384c10 fffff800`035f1ea7 : fffffa80`088b18d0 fffff800`0366b2d8 fffffa80`06b00b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`03384c40 fffff800`03559275 : fffff800`036ccb40 00000000`00000001 fffffa80`079a9820 fffffa80`06b00b50 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`03384c80 fffff800`034cf261 : fffff880`01123e00 fffff800`03559250 fffffa80`06b00b00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`03384cb0 fffff800`037622ea : 00000000`00000000 fffffa80`06b00b50 00000000`00000080 fffffa80`06a25740 : nt!ExpWorkerThread+0x111
    fffff880`03384d40 fffff800`034b68e6 : fffff880`0328f180 fffffa80`06b00b50 fffff880`0329a040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03384d80 00000000`00000000 : fffff880`03385000 fffff880`0337f000 fffff880`033842e0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    Followup: MachineOwner
    ---------
    
    0: kd> !errrec fffffa80088b18f8
    ===============================================================================
    Common Platform Error Record @ fffffa80088b18f8
    -------------------------------------------------------------------------------
    Record Id     : 01cf5567a79044a7
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 4/11/2014 9:23:21 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80088b1978
    Section       @ fffffa80088b1a50
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000100fa0
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80088b19c0
    Section       @ fffffa80088b1b10
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : a0 0f 10 00 00 08 06 00 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa80088b1b10
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80088b1a08
    Section       @ fffffa80088b1b90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfa00000000070f0f
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
      My Computer


 

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