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Windows 7: BSOD when skipping in ahead/behind in videos

11 Apr 2014   #1
calmatt89

Windows 7 Ultimate 64bit
 
 
BSOD when skipping in ahead/behind in videos

I've been getting crashes a lot lately when skipping in youtube videos and the like. It would seem to be a driver issue, as it only really happened after I got this new video card, yet I've followed all the procedures for updating my drivers. Uninstalled old ones, and web installed the new ones. Anyways, my dump file is attached. I'd appreciate any advice someone would have on this situation.


My System SpecsSystem Spec
.
12 Apr 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi calmatt89.
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+277ce )

Followup: MachineOwner
---------
A Stop 0xA0000001 is inherent in AMD GPU/driver. As the first step, you apply another version of the display driver. Uninstall your installed version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Lately we have seen a lot of issues with the latest 13.12 WHQL AMD Catalyst.

Does it BSOD in the same way with the 13.9 WHQL too? Let us know.
My System SpecsSystem Spec
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 BSOD when skipping in ahead/behind in videos




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