Non-specific BSOD

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  1. Posts : 26,869
    Windows 11 Pro
       #21

    toranaboy, I'm not sure what you mean by your post is gone. I can see all 20 posts in this thread. My experience is, that when you have a lot of BSODs and all different drivers and all different codes, there I something else going on , and the dump files are blaming everything else. We can test almost every component except the PSU and the Motherboard itself. We diagnose those as nothing else is wrong, so it gas to be one of those. Kind of the process of elimination. Personally, I hope memtest86+ fails. That would be the easiest and cheapest solution for you.

    The sfc not passing makes it kind of bad for you. That is a system file checker that checks protected system files and attempts to fix them. Can you tell me what it did? did it not run at all or did it run and say there were errors it couldn't fix? Also, are you having problems with USB devices and no graphics adapter? Perhaps those are driver issues, what dies Device manager say when you expand graphics adapters? If you need drivers, you can download them from ASRock > B75 Pro3-M Just select your OS. Also, how old is your Son? Kids sometimes don't realize what's really going on and download stuff they want and pay no attention to where they're downloading it from. I would suggest you run a few virus scans such as the free Malwarebytes and eset online scanner. My Sister has this problem all the time, because she lets her grandchildren use her computer. They download innocent stuff, but from the wrong places and ends up with so many viruses and junkware that it's almost impossible to get rid of them all. If you want, I can get you a few links to run virus scans, I'll also post some instructions to run memtest86+, in case I haven't already. But when you run it, you can stop it if you get even 1 error. That's a fail and no reason to continue, it's a waste of time.

    Please Run Memtest86+

       Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you mat have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
      My Computer


  2. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #22

    15.86 passes of memtest. No bites.
      My Computer


  3. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #23

    scannow ran and identified, but failed to fix errors. I don't know about USB device problems except that I have swapped wifi adapters in hopes of establishing that they are the problem. I pulled out the video card early on after Arc's suggestion failed to save the day. The only problem identified by Device Manager concerns the ethernet driver which is not in use and is said not to be required. I carefully installed all the ASRock drivers with the re-install, and all are apparently working. The lad is 10 but he has a registered Malwarebytes install. I don't know eset. I will look into it. You are so right about kids though. As you obviously know, the crap they end up with is unbelievable, and time-consuming to fix. One of the reasons I went with PCs for the youngsters was I thought they were a more demanding environment than consoles and I foolishly thought the little blighters would become interested, like me, in the pc as a neat thing in itself. HA! It's just a cranky console to them, the ingrates! :) I run MSE on my machines. I haven't had any infections (so far). btw I love the Ben Kenobi avatar. Made me chuckle.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #24

    Ole Ben makes a lot of people chuckle, at least the ones old enough to know who he is. I don't recall you giving us the system specs for the machine in question, or are they the ones in your system specs in the bottom left? can you tell me where you bought the Windows 7 DVD? If you would, please read this and download the newer Windows 7 version you have with the Media refresh and let's try a new install, just a little different way. Are you up to that? If so, please don't do it until we talk first. I would also like you to download, if you don't still have them, your Chipset driver, Lan Driver and USB 3.0 driver. That's about all we will need for right now. Also, please install Microsoft security essentials, and nothing else, for right now. Please read over this and get familiar with the process, I may want to try it a little different though.
    Clean Install Windows 7 But first I would like you to download the Hatachi had drive diagnostics and run the short and long test. that will have made us run almost all diagnostic tests we can run. Am I correct that you have no graphics card in right now? Please answer the questions above and run those tests and maybe we can make some headway. If you are running a wireless adapter instead of a Lan, you may need those also.
      My Computer


  5. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #25

    essenbe said:
    Ole Ben makes a lot of people chuckle, at least the ones old enough to know who he is.
    My kids (10 and 11) know ole Ben really well.
    I don't recall you giving us the system specs for the machine in question, or are they the ones in your system specs in the bottom left?
    They've been updated as requested.
    can you tell me where you bought the Windows 7 DVD
    Reputable online retailer in Australia. I can't remember who but I don't buy from crooks.
    If you would, please read this and download the newer Windows 7 version you have with the Media refresh
    My build is Feb 14, is that recent enough?
    and let's try a new install, just a little different way. Are you up to that?
    I am a veteran of dual booting with OS/2 Warp. Need I say more :)
    If so, please don't do it until we talk first. I would also like you to download, if you don't still have them, your Chipset driver, Lan Driver and USB 3.0 driver.
    All available and carefully installed when I clean installed.
    That's about all we will need for right now. Also, please install Microsoft security essentials, and nothing else, for right now.
    wilco
    Please read over this and get familiar with the process, I may want to try it a little different though.
    Clean Install Windows 7
    I have already done this.
    But first I would like you to download the Hatachi had drive diagnostics and run the short and long test.
    wilco although there appears to be only one test now: windows fitness. I will conduct it anyway.
    that will have made us run almost all diagnostic tests we can run. Am I correct that you have no graphics card in right now?
    You are spot on.
    Please answer the questions above and run those tests and maybe we can make some headway. If you are running a wireless adapter instead of a Lan, you may need those also.
    You will discern that I haven't got clue one as to how to use the quote feature. Please forgive me :)
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #26

    The quote feature is just to quote something someone said and reply to it. Just as you did. Or you can copy a couple of lines out of it and paste it in the reply box and highlight it and click the quote icon at the top of the screen Attachment 326858 and it will make it a quote. Like this.

    You will discern that I haven't got clue one as to how to use the quote feature. Please forgive me :)

    It's just a matter of getting used to it. Or you can quote a post and make 1 or 2 lines in it Bold, By highlighting that line and it will let the other person know, that line is what you are talking about.

    You will discern that I haven't got clue one as to how to use the quote feature. Please forgive me :)
    Kind of like that. You can delete anything you want between the QUOTE and /QUOTE tags you want to. I left the brackets off so and wouldn't show up as a quote.

    like this,
    Kind of like that. You can delete anything you want between the
    and
    tags you want to. I left the brackets off so and wouldn't show up as a quote.

    You will discern that I haven't got clue one
      My Computer


  7. Posts : 26,869
    Windows 11 Pro
       #27

    But I would still like to know the answers to those questions I asked.
      My Computer


  8. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #28

    Lost Report


    I thought I had posted the results of a hard disk test some days ago. I must have stuffed up. Anyway, the Hitachi software failed to start so, rather than try to find a working version, I borrowed Spinrite and ran it. Nothing remarkable happened.
    Jim
      My Computer


  9. Posts : 26,869
    Windows 11 Pro
       #29

    I really don't know a lot about spinrite, but if it is a decent test, that's OK. If you would like to try Seatools from Seagate, you can download the DOS version at SeaTools for DOS | Seagate If you are ready for the Install, let me know before you do it and I'll give you a slightly different way to do it. It will take more time, but since we're having so many problems, it may be worth the effort. I do it with all my drives, just to be sure, any of the viruses or other bad things on the drive wil not be carried over. Many viruses and things can survive a normal format. But it will take a few hours to do it, but the drive will be completely clean of everything.
      My Computer


  10. Posts : 110
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #30

    Reinstall


    I will try to get another HD test going to be on the safe side. Will notify when complete.
      My Computer


 
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