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Windows 7: BSOD - Appears to be related to Utorrent/extended use

13 Apr 2014   #1
djmurphy

Windows 7 Home Premium 32bit
 
 
BSOD - Appears to be related to Utorrent/extended use

Hi guys,

hopefully this is an easily solved issue, I have a PC serving as a HTPC streaming to all Smart TV's/Apple TV's/Kindles etc via Plex. All runs smoothly and the system can remain on for extended periods with no issues. I've recently been finding the server down and upon inspection this has been caused by Blue screens causing the system to restart and need logged back in. At first I believed it to be sporadic but now after several weeks with the issue I've noticed it only appears to happen when Utorrent is active, usually downloading some of my new content. It appears to run fine for a period before the error occurs, so I'm not sure if it could be related to the RAM, or read/writing of files to hard drive. I have both a USB2.0 1TB external Seagate and a newer USB3.0 3TB Toshiba external hard drive but the issue occurs regardless of where the files are written to, so I believe it to be system based. Any help would be greatly appreciated. Dump file attached, if you need anything else let me know.

Thanks,

Paul


My System SpecsSystem Spec
.
13 Apr 2014   #2
Thedoctor44

 

You are having network related crashes.
Before changing any drivers I always recommend creating a restore point before, follow these instructions.

System Restore Point - Create

Your Realtek network driver is causing issues.
Please update it here. (Make sure you install the correct version)

Realtek

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {de045010, 2, 0, 8c0ea5b4}

Probably caused by : NETIO.SYS ( NETIO!WfpProcessFlowDelete+80 )

Followup: MachineOwner
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {80, 2, 1, 82c8d444}

Unable to load image \SystemRoot\system32\DRIVERS\Rt86win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
It's significantly outdated.

Code:
92b77000 92b9c000   Rt86win7 T (no symbols)           
    Loaded symbol image file: Rt86win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt86win7.sys
    Image name: Rt86win7.sys
    Timestamp:        Thu Feb 26 09:04:22 2009 (49A65B16)
    CheckSum:         0002BDEF
    ImageSize:        00025000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
13 Apr 2014   #3
djmurphy

Windows 7 Home Premium 32bit
 
 

Ok so I've updated the drivers and rebooted, left on for a while now with no apparent problems, will leave overnight with Utorrent running and see if the problem is resolved. Thanks Doc!
My System SpecsSystem Spec
.

14 Apr 2014   #4
djmurphy

Windows 7 Home Premium 32bit
 
 

Ok so had no problems running since yesterday and now had a blue screen. Utorrent was running and I had just finished streaming from the pc to a Samsung Smart TV via Plex. New zip file attached. Help!
My System SpecsSystem Spec
14 Apr 2014   #5
Thedoctor44

 

You are getting the same bugchecks with the same driver at fault.
I can suggest going onto the start menu then typing in the following.
  1. Power options
  2. Select "Change plan settings"
  3. Change "Advanced power settings"
  4. Click "Wireless adapter settings"
  5. Then "power saving mode"
  6. finally choose "Maximum performance"
My System SpecsSystem Spec
15 Apr 2014   #6
djmurphy

Windows 7 Home Premium 32bit
 
 

Hi there,

did as you said, when I got there the settings were already as specified, it looks like I've been running with the setting at Maximum performance already. Any other ideas?
My System SpecsSystem Spec
15 Apr 2014   #7
Thedoctor44

 

Hmm, any more dump files post them.
I'll have a think, I'll try and do a bit of research.
My System SpecsSystem Spec
08 May 2014   #8
djmurphy

Windows 7 Home Premium 32bit
 
 

hi guys, still having problems any other ideas?
My System SpecsSystem Spec
08 May 2014   #9
Thedoctor44

 

Sorry about this thread, they can get overlooked sometimes.
Upload any new dump files.
My System SpecsSystem Spec
10 May 2014   #10
djmurphy

Windows 7 Home Premium 32bit
 
 

attached
My System SpecsSystem Spec
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 BSOD - Appears to be related to Utorrent/extended use




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