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Windows 7: BSOD - volmgr.sys - Every time shutdown PC

15 Apr 2014   #1
silve69

Windows 7 Ultimate x64
 
 
BSOD - volmgr.sys - Every time shutdown PC

Hello Friends!

Glad to find a forum just for BSOD.
I followed the instructions from "Option 1" in the guide:

The BSOD allways occures when I shutdown the PC... Briefly appear a message that there is an application that can not be closed and after the BSOD appear.
I tried with RegCure Pro tool for fixing registers, but the problem remain.

Thanks for anyone taking a look into this I really appreciate it!

(See attachment file with log info)


My System SpecsSystem Spec
.
16 Apr 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum silve69,

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

I see that you have MSE (Microsoft Security Essentials) already installed. Please remove Ad-aware antivirus as multiple antivirus would cause conflicts and problem like BSOD.

Code:
Start Menu\Programs\Ad-Aware Antivirus	Public:Start Menu\Programs\Ad-Aware Antivirus	Public
Please remove this software!!

As you can see your BSOD's were caused by this particular software:

Code:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Mon Apr 14 11:46:55.906 2014 (UTC + 6:00)
System Uptime: 0 days 13:42:36.999
BugCheck 1E, {ffffffffc0000005, fffff80003bbb7ca, 0, 4f}
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+270c )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  wininit.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Apr 13 22:02:50.480 2014 (UTC + 6:00)
System Uptime: 0 days 8:32:38.573
BugCheck 1E, {ffffffffc0000005, fffff80003b667ca, 0, 4e}
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+270c )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  wininit.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
AppleCharger.sys Tue Apr 27 09:54:05 2010 (4BD65FDD)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test)
Driver Reference Table - AppleCharger.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

SSPORT.sys Fri Aug 12 05:07:32 2005 (42FBDA34)
Samsung printer driver
Driver Reference Table - SSPORT.sys

ElbyCDFL.sys Fri Dec 15 03:22:27 2006 (4581C093)
ElbyCDIO Filter Driver
Driver Reference Table - ElbyCDFL.sys

gdrv.sys Fri Mar 13 09:22:29 2009 (49B9D175)
Gigabyte Easy Saver - mobo power utility driver
Driver Reference Table - gdrv.sys

GEARAspiWDM.sys Mon May 18 18:17:04 2009 (4A1151C0)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
Driver Reference Table - GEARAspiWDM.sys

jraid.sys Thu Nov 25 09:27:17 2010 (4CEDD795)
JMicron RAID Driver
Driver Reference Table - jraid.sys

ElbyCDIO.sys Fri Dec 17 04:58:13 2010 (4D0A9985)
CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
Driver Reference Table - ElbyCDIO.sys

Rt64win7.sys Thu Jan 13 17:57:19 2011 (4D2EE89F)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Keep us posted.
My System SpecsSystem Spec
16 Apr 2014   #3
silve69

Windows 7 Ultimate x64
 
 

Woww... very complete answer!!! Thanks a lot! I will try from the begining...
My System SpecsSystem Spec
.

16 Apr 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take your time
My System SpecsSystem Spec
Reply

 BSOD - volmgr.sys - Every time shutdown PC




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