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Windows 7: BSOB when on internet ie 11,firefox etc...

16 Apr 2014   #1
bobabuee

Windows 7 Ultimate x64
 
 
BSOB when on internet ie 11,firefox etc...

when on internet I get bsod I have event log this happen a lot please help

C:\Windows\Minidump\041614-21106-01.dmp
C:\Users\bob shop 2013\AppData\Local\Temp\WER-64007-0.sysdata.xml





My System SpecsSystem Spec
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16 Apr 2014   #2
bobabuee

Windows 7 Ultimate x64
 
 

diagnostics tool info .zip attached
My System SpecsSystem Spec
16 Apr 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi bobabuee.

The crash dumps say that it is not a network issue, but a display issue.
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+277ce )

Followup: MachineOwner
---------
Stop 0xA0000001 is inherent with AMD/ATI display drivers/GPUs. Uninstall your installed version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Lately we have seen a lot of issues with the latest 13.12 WHQL AMD Catalyst.

Does it BSOD in the same way? Let us know, coz the answer is important to you.
My System SpecsSystem Spec
.

16 Apr 2014   #4
bobabuee

Windows 7 Ultimate x64
 
 

thanks I am trying this ,post my results
My System SpecsSystem Spec
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 BSOB when on internet ie 11,firefox etc...




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