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Windows 7: Can't Boot Windows 7 BSOD

17 Apr 2014   #11
thinkbig

Windows 7
 
 

I'm not sure how to tell. I can press f2 (setup) or f12 (boot options) upon startup. When I go to boot options it is no longer showing the OS as a choice. It shows the DVD drive, Boot to utility partition, diagnostics and enter setup.


My System SpecsSystem Spec
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17 Apr 2014   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Do you have another computer to use or a friend that would be willing to help? I would suggest removing the hard drive and connecting it to another computer using an external enclosure or even installing it in a desktop and see if the drive is detected by the other computer. If it is detected, I would then copy all my personal files off. They can usually be found in C:/users/yourusername.

An alternative, and just a guess. Remove the hard drive and see if you can boot into the installation DVD or the repair CD, or even something like a live Linux distro or memtest86+. The installation DVD would be the best option as we know that it works. The theory for this is a badly defective hard drive can stop the computer from doing anything. Admittedly, that is a long shot, but I've had it happen to me before, so it does happen. If the other computer can 'see' the drive, after you have copied your personal files, try to run Seatools (long and short test) and run chkdsk using option 1.

EDIT: In BIOS > Boot Options, select diagnostics and save and exit. Have it run them all. It will take quite a bit of time. Just let it run.
My System SpecsSystem Spec
17 Apr 2014   #13
thinkbig

Windows 7
 
 

I tried to copy and paste my files in recovery console (step 10) and it is not showing my Hard Drive C. It is showing the external HD I connected to copy to as C:, Boot X: and the CD drive with the repair disk in it??

I am downloading the AVG Bootable repair disk and will run it next??

Just tried the AVG and it came up as: NTLDR is missing Press ctrl Alt delete to restart.
My System SpecsSystem Spec
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17 Apr 2014   #14
gregrocker

 

Quote   Quote: Originally Posted by thinkbig View Post
I'm not sure how to tell. I can press f2 (setup) or f12 (boot options) upon startup. When I go to boot options it is no longer showing the OS as a choice. It shows the DVD drive, Boot to utility partition, diagnostics and enter setup.
This sounds like the HD is missing. But boot into Diagnostics via F12 to test it to be sure - it may not run since it is located on the first partition of the hard drive. There may be a fuller diagnostics suite by choosing Utility Partition so try both. Test everything while you are at it.

If the HD isn't detected at all then try reinstalling it and changing cables to see if you can get it to register. You can download and burn to CD with WIndows Image Burner the maker's HD Diagnostic extended CD scan which should boot itself, or as suggested slave the HD to another PC to do this.

If you need to replace your HD I would recommend an SSD which is the best upgrade you can make for Win7 making it amazingly fast. Figure out what size you need by how much space you use now for your OS, programs and User folders - although many move the User folders to a data hard drive. You can find decent priced hard drive or SSD replacements on Amazon, New Egg, Best Buy or Tiger Direct.

Then Clean Reinstall - Factory OEM Windows 7.

If HD is detected then proceed with Troubleshooting Windows 7 Failure to Start
My System SpecsSystem Spec
17 Apr 2014   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

To me, that is a sign that the hard drive has died. BIOS or the recovery drive should be able to 'see' the drive under most any circumstances if the drive is operational.
My System SpecsSystem Spec
17 Apr 2014   #16
thinkbig

Windows 7
 
 

Thanks everyone, I will do some more testing. I do have a friend who can test the HD tomorrow for me. It does sound like either the HD died or for some other reason the computer is not recognizing it?? I even just opened it up and unplugged the HD and plugged back in just to make sure it is connected (did that earlier as well) and it didn't help??
My System SpecsSystem Spec
17 Apr 2014   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Thanks for the update. Please advise us of the outcome of the test. The Dell Diagnostics that Gregrocker and I both suggested will test it and several other things also. Depending on what test your friend is going to use, his test may be better, but the Dell diagnostics works fairly well on some things, hard drives being one of them.
My System SpecsSystem Spec
18 Apr 2014   #18
thinkbig

Windows 7
 
 

Hi Again,

I took apart the computer, completely removed the HD and put it back in, also took out the battery and put it back in to reset the bios. Now it is showing the HD in the boot choices as P0-WDC WD6400AAKS-75A7B2 (not sure what these numbers mean?). This did not show up as a choice before, but I still can't do anything with the computer. I will bring the HD to someone to test it for me later today, just wondering if anyone has any other suggestions at this point??

Thanks again!!
My System SpecsSystem Spec
18 Apr 2014   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good to know that the HDD is now detected. It was loose seated.

Now test the HDD as suggested either in post #2 or in post #14. If there is no error, I think your issue is over.
My System SpecsSystem Spec
18 Apr 2014   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

P0 is probably the Sata port number it is connected to, WDC is Western Digital Corporation, the manufacturer, and WD6400AAKS is the model number for it, found here Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive Bare Drive - Newegg.com.

The first thing I would do is try the copy/paste in recovery console again while it is still working. Copy your personal files out found in C:Users/yourusername. Then if the test comes back OK, I would work through the troubleshooting steps of windows failure to boot from the link Gregrocker posted in post #14.
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 Can't Boot Windows 7 BSOD




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