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Windows 7: BSOD - Hardware error but cannot pinpoint

17 Apr 2014   #1
Harlin

Windows 7 Home Premium
 
 
BSOD - Hardware error but cannot pinpoint

Hi All.

Started having random BSOD after installing new ATI Beta drivers. So, I backed up, and reinstalled windows 7. Same issues occurred:

Error is often: STOP code 0x0000001E
- Random BSOD, on Starting Windows, or once logged in (the max uptime is about 15 minutes)
- Random Windows errors, DLLs, Package errors when installing drivers etc
- On some BSOD, it only partially completes the screen, so do not get the full error
- Windows Desktop can freeze with corruption (multi colour lines everywhere)
- Random Freeze forcing a hard reboot

I have tried
- Changing GFX card
- memtest86 - memory passed (testing one stick at a time)
- Changing boot drive to a newer SSD
- Disconnecting all other drives other than the boot drive
- Reinstalling Windows (about 9 times in 24 hours)
- Reseating all devices and checking for loose wires/connections

When running outside of windows, there is no failure, so in memtest, bios, or DOS/Linux AV scan, no power loss or freezing.

This seems to leave PSU (which is 2 months old SuperFlower 80+ 750w), CPU, or Motherboard?
Really stuck as not knowing is going to cost me 300+ to replace all these parts


My System SpecsSystem Spec
.
17 Apr 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Harlin.

A stop 0x1E is not necessarily a hardware error, but there is always a chance. And the crash dumps are somehow silent.

First of all, update windows to the latest.

Next, remove all the PnP devices on a test basis. does it still BSOD? If not, attach them one by one. Observe if any of them changing the situation.

Then do some basic hardware tests.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the situation upto it.
My System SpecsSystem Spec
17 Apr 2014   #3
Harlin

Windows 7 Home Premium
 
 

Thanks for the reply.

Weirdest thing. Even though I tested the memory individually, when I ran the machine with just one 4Gb Module, it works fine, no crashes as of yet. So I guess that's either one stick has 'a' fault, or the slot may be faulty. Will do some testing now and see if I can pinpoint what the problem is, or at least the results.

Thanks so far
My System SpecsSystem Spec
.

17 Apr 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Its ok. Keep us updated.
My System SpecsSystem Spec
Reply

 BSOD - Hardware error but cannot pinpoint




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