Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD windows have recovered from an unexpected shutdown

18 Apr 2014   #1
rumbleiv

Louisiana
 
 
BSOD windows have recovered from an unexpected shutdown

I just got one of these.


it says Files that help describe the problem:
C:\Windows\Minidump\041714-25506-01.dmp
C:\Users\Tommy\AppData\Local\Temp\WER-60107-0.sysdata.xml


My System SpecsSystem Spec
.
18 Apr 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It appears to be a HDD problem.
Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40009a30, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 000000012c5fa860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001346758, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
Test the HDD using Hitachi Drive Fitness Test.
12 Free Hard Drive Testing Software Tools

Let us know the results.
My System SpecsSystem Spec
18 Apr 2014   #3
rumbleiv

Louisiana
 
 

Quote   Quote: Originally Posted by Arc View Post
It appears to be a HDD problem.
Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40009a30, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 000000012c5fa860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001346758, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
Test the HDD using Hitachi Drive Fitness Test.
12 Free Hard Drive Testing Software Tools

Let us know the results.
WinDFT isn't detecting my hdd?
My System SpecsSystem Spec
.

18 Apr 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try something else, like Seatools.
My System SpecsSystem Spec
18 Apr 2014   #5
rumbleiv

Louisiana
 
 

Quote   Quote: Originally Posted by Arc View Post
Try something else, like Seatools.
It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
My System SpecsSystem Spec
18 Apr 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by rumbleiv View Post
Quote   Quote: Originally Posted by Arc View Post
Try something else, like Seatools.
It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
No. No more data is needed. Change the HDD.
My System SpecsSystem Spec
18 Apr 2014   #7
rumbleiv

Louisiana
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by rumbleiv View Post
Quote   Quote: Originally Posted by Arc View Post
Try something else, like Seatools.
It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
No. No more data is needed. Change the HDD.
Is that 100% the problem? I'm going to order a SDD if that's the case.
My System SpecsSystem Spec
19 Apr 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by rumbleiv View Post
Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by rumbleiv View Post

It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
No. No more data is needed. Change the HDD.
Is that 100% the problem? I'm going to order a SDD if that's the case.
Get a good SSD then. Intel or OCZ will be nice.
My System SpecsSystem Spec
Reply

 BSOD windows have recovered from an unexpected shutdown




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing CS:GO,windows recovered from unexpected shutdown
Hey guys My system is : Gigabyte GA-78LMT-USB3.0 AMD FX 4300 (Black edition) Nvidia Geforce 430 450W Local PSU Windows 7 Whenever I play games like CS:GO and Dota 2.. It runs fine for about 60 minutes and then my system restarts and I get "Windows has recovered from an unexpected...
BSOD Help and Support
BSOD Windows has recovered from unexpected shutdown
Good day everyone, After i reformat my computer to Windows 7 32bit, grub4dos appeared and i fix it with bootrec /rebuildbcd I don't know if it is related to the problem i encounter right now. My pc always restart. After restart this message appears: Problem signature: Problem Event...
BSOD Help and Support
BSOD/PSOD, Windows has recovered from an unexpected shutdown.
Solved.
BSOD Help and Support
BSOD/PSOD, Windows has recovered from an unexpected shutdown.
Solved.
BSOD Help and Support
Windows Has Recovered From Unexpected Shutdown after BSOD
I don't know what to do with this, I did not expect to have such errors because my pc is just 2 months old. HELP :confused: My SYSTEM SPECS: Windows 7 Ultimate Service Pack 1 32-bit operating system Processor: AMD Athlon (tm) II X3 455 Processor 3.30 GHz Installed Memory(RAM): 2.00gb...
BSOD Help and Support
Windows has Recovered from an Unexpected Shutdown - BSOD
hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App