BSOD windows have recovered from an unexpected shutdown


  1. Posts : 42
    Louisiana
       #1

    BSOD windows have recovered from an unexpected shutdown


    I just got one of these.


    it says Files that help describe the problem:
    C:\Windows\Minidump\041714-25506-01.dmp
    C:\Users\Tommy\AppData\Local\Temp\WER-60107-0.sysdata.xml
    Last edited by rumbleiv; 18 Apr 2014 at 01:33.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    It appears to be a HDD problem.
    Code:
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc40009a30, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 000000012c5fa860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff88001346758, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c0000185
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    Test the HDD using Hitachi Drive Fitness Test.
    12 Free Hard Drive Testing Software Tools

    Let us know the results.
      My Computer


  3. Posts : 42
    Louisiana
    Thread Starter
       #3

    Arc said:
    It appears to be a HDD problem.
    Code:
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc40009a30, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 000000012c5fa860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff88001346758, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c0000185
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    Test the HDD using Hitachi Drive Fitness Test.
    12 Free Hard Drive Testing Software Tools

    Let us know the results.
    WinDFT isn't detecting my hdd?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Try something else, like Seatools.
      My Computer


  5. Posts : 42
    Louisiana
    Thread Starter
       #5

    Arc said:
    Try something else, like Seatools.
    It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
    Last edited by rumbleiv; 18 Apr 2014 at 19:13.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    rumbleiv said:
    Arc said:
    Try something else, like Seatools.
    It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
    No. No more data is needed. Change the HDD.
      My Computer


  7. Posts : 42
    Louisiana
    Thread Starter
       #7

    Arc said:
    rumbleiv said:
    Arc said:
    Try something else, like Seatools.
    It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
    No. No more data is needed. Change the HDD.
    Is that 100% the problem? I'm going to order a SDD if that's the case.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    rumbleiv said:
    Arc said:
    rumbleiv said:

    It appears like it is failing the long generic test but everything else passed. I also just experienced another blue screen. should I post some type of data or something?
    No. No more data is needed. Change the HDD.
    Is that 100% the problem? I'm going to order a SDD if that's the case.
    Get a good SSD then. Intel or OCZ will be nice.
      My Computer


 

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