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Windows 7: Getting BSOD, clock interupt not recieved on 2nd processor

19 Apr 2014   #1
Rico5924

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Getting BSOD, clock interupt not recieved on 2nd processor

For the past few months, I've been receiving the BSOD, clock interrupt not received on a 2ndary processor within the allocated time. These games (Minecraft, Team Fortress 2, and Europa Universalis 4) my computer should be able to handle, which it does, then crashes after a little bit after starting it.

16 GB of RAM, and 3.6 GHz of processing power with NVIDIA GeForce GTX 650 graphic card on an XPS 8300 with windows 7

I've tried upgrading my power supply, thinking it wasn't getting enough power, but that didn't work (600W now instead of original 460W that it came with)


My System SpecsSystem Spec
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19 Apr 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Rico5924.

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the result.
My System SpecsSystem Spec
21 Apr 2014   #3
Rico5924

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I've done two of the 3 tests default tests for the program you recommended so far. (I have no clue how it works entirely)

Results: (all used/ will use 8 torture tests which is default on my computer)

Small FFT's: crashed some point after 15 minutes in and before 2 hours in (added crash dump as attachment)
Large FFT's: TBD
Blend: came through the entire thing without a problem

Will do the other test soon. Just a quick update.
My System SpecsSystem Spec
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21 Apr 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Rico5924 View Post
Small FFT's: crashed some point after 15 minutes in and before 2 hours in (added crash dump as attachment)
Code:
BugCheck 124, {0, fffffa8010a34028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
If it BSODs during Prime95, specially with bugcheck code 124, it is the CPU that should be changed.

I would suggest you to replace the CPU.
My System SpecsSystem Spec
25 Apr 2014   #5
Rico5924

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I did the large FFT's and they crashed (Crash dump provided), as well as do the Small FFT's again, to make sure it wasn't a fluke. It crashed again on those.
My System SpecsSystem Spec
25 Apr 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You should change the CPU now.
My System SpecsSystem Spec
26 Apr 2014   #7
Thedoctor44

 

Can I recommend trying the tests in safe mode, I looks like a failing CPU but I've encountered cases where it crashes in normal mode but not safe mode which indicates a software issue.
My System SpecsSystem Spec
26 Apr 2014   #8
Rico5924

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok i'll do the tests in safe mode (just to be sure). If It crashes, should I assume CPU automatically and just go and replace it?

Edit: actually my computer won't start in safe mode beyond a few seconds.
My System SpecsSystem Spec
26 Apr 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by Arc View Post
You should change the CPU now.
You should follow this advice. Testing in Safe Mode is unnecessary...the CPU must be replaced.
My System SpecsSystem Spec
26 Apr 2014   #10
Thedoctor44

 

Quote   Quote: Originally Posted by Rico5924 View Post
Ok i'll do the tests in safe mode (just to be sure). If It crashes, should I assume CPU automatically and just go and replace it?

Edit: actually my computer won't start in safe mode beyond a few seconds.
If the PC won't start in safe mode then it definitely looks like a failing CPU and I will agree with Arc and Golden that the CPU must be replaced.
My System SpecsSystem Spec
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