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Windows 7: Random BSOD playing WOW, mostly with dxgmms1.sys

20 Apr 2014   #1
Pipoqueiro

Windows 7 Ultimate x64
 
 
Random BSOD playing WOW, mostly with dxgmms1.sys

I've tried many things, none seem to work.


Help please.


My System SpecsSystem Spec
.
20 Apr 2014   #2
Thedoctor44

 

You are getting memory corruption which is mainly caused by RAM.

Please run memtest86 by following these instructions. Make sure you run it for at least 8 passes.

RAM - Test with Memtest86+

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffffffffffff, 0, 0, fffff800031d7a7c}

Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+dc )

Followup: MachineOwner
Can you try stress testing your GPU as you are having display crashes.
Please run furmark for around 30 minutes.
Follow these instructions.

Video Card - Stress Test with Furmark

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a02e151ac0, 0, fffff8800ffc25f1, 2}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+65 )
My System SpecsSystem Spec
21 Apr 2014   #3
Pipoqueiro

Windows 7 Ultimate x64
 
 

Now Im worried.

Memtest86, pass 9 (about 12h)
No errors

Furmark
No errors
My System SpecsSystem Spec
.

21 Apr 2014   #4
Thedoctor44

 

You shouldn't be worried.
If anything you should be relieved that it looks software related as your GPU and RAM appear to be working correctly.

Right, I think we should enable Driver Verifier as this looks software related.
Follow these instructions.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
23 Apr 2014   #5
Pipoqueiro

Windows 7 Ultimate x64
 
 

Got some BSODs pretty quick once I turned verifier on.

the dm log collector file is enough?
My System SpecsSystem Spec
23 Apr 2014   #6
Thedoctor44

 

Your WinpkFilter high performance packet filtering framework is causing problems.

It's quite outdated so I recommend updating it or if you don't need it then removing it is generally the best option.
You should be able to update it here.

http://www.ntkernel.com/w&p.php?id=7

Code:
Unable to load image \SystemRoot\system32\DRIVERS\ndisrd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ndisrd.sys
*** ERROR: Module load completed but symbols could not be loaded for ndisrd.sys
Probably caused by : ndisrd.sys ( ndisrd+266e )
Code:
fffff880`02fd9000 fffff880`02fe3000   ndisrd   T (no symbols)           
    Loaded symbol image file: ndisrd.sys
    Image path: \SystemRoot\system32\DRIVERS\ndisrd.sys
    Image name: ndisrd.sys
    Timestamp:        Fri Aug 12 11:14:50 2011 (4E44FD1A)
    CheckSum:         00009651
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
24 Apr 2014   #7
Pipoqueiro

Windows 7 Ultimate x64
 
 

Holy Mother of Jesus!

I have uninstalled the WinpkFilter high performance packet filtering from my network services and everything is running smoooooth. 10hours running verifier.exe now and no problems. Im gonna mark this as resolved.

thx mr Doctor44!
My System SpecsSystem Spec
24 Apr 2014   #8
Thedoctor44

 

That's good news
Any more issues let me know.
My System SpecsSystem Spec
24 Apr 2014   #9
Pipoqueiro

Windows 7 Ultimate x64
 
 

Starting world of warcraft I got another bsod ... seemed quite random
My System SpecsSystem Spec
24 Apr 2014   #10
Thedoctor44

 

Well it's still pointing to memory corruption but I can't identify the driver responsible.

The bugcheck is different to your previous ones in that it's a 0x4E PFN_LIST_CORRUPT bugcheck which means the page frame number database has been corrupted, this corruption is usually caused by viruses, faulty RAM, damaged system files or buggy 3rd party drivers.

I can't find much on the stack trace so we'll have to go for the more general approach.

Now I recommend you run your anti virus (can you tell me which one you're using please) and malwarebytes anti malware on demand scanner.
You can download it here.

Malwarebytes | Free Anti-Malware & Internet Security Software



After that is complete please follow these instructions on how to run a disk check.

Disk Check

Finally please go into the elevated command prompt (Run as administrator) and type in sfc /scannow

Post back the results.
My System SpecsSystem Spec
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