Computer freezes a few minutes after login


  1. Posts : 2
    Windows 7 Home Premium x64
       #1

    Computer freezes a few minutes after login


    About 2-5 minutes after I login to the administrator account on my laptop, the computer becomes sluggish and extremely slow, and sometimes ends in a KERNEL_DATA_INPAGE_ERROR blue screen of death. All of the running programs, taskbar, and desktop will stop responding, but the mouse cursor remains fine. Before this point however, the laptop works fine as normal.

    This problem does not occur in safe mode (I am typing this on safe mode right now). However, I have reinstalled Windows 7 completely several times, and this issue continues to persist.

    Any suggestions? I have tried booting up in clean boot and the first option of chkdsk (the second option results in it hanging on a file in Step 4 of 5. I have left it running overnight for ~10 hours and it has not budged from there).
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    allen12 said:
    .......... and sometimes ends in a KERNEL_DATA_INPAGE_ERROR blue screen of death.
    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 2
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Hi,

    Thanks for the response. I have done as you asked below.

    Attachment 314723
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Unfortunately there is no crash dump. But, KERNEL_DATA_INPAGE_ERROR is stop 0x7A.

    STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR

    Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

    Scan the system for possible virus infection with the following programs.


    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Test the HDD: SeaTools for DOS and Windows - How to Use

    Also search for any possible BIOS update available with HP.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:01.
Find Us