Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing FSX (SYSTEM_SERVICE_EXCEPTION)

21 Apr 2014   #1
leche

Windows 7 Ultimate x64
 
 
BSOD playing FSX (SYSTEM_SERVICE_EXCEPTION)

Hello everybody,

I get this error while i am playing Flight Simulator X.I added my dump file and i will write its informations too.What is the problem?What can i do to fix it?Thanks.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Windows\Minidump\042114-15412-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e1e000 PsLoadedModuleList = 0xfffff800`0305be50
Debug session time: Mon Apr 21 19:46:42.750 2014 (UTC + 3:00)
System Uptime: 0 days 3:01:54.373
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck 3B, {c000001d, fffff80002e86bc4, fffff8800b6e5a10, 0}
 
Probably caused by : hardware ( nt!strncmp+54 )
 
Followup: MachineOwner
---------
 
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
 
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80002e86bc4, Address of the instruction which caused the bugcheck
Arg3: fffff8800b6e5a10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
 
Debugging Details:
------------------
 
 
EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
 
FAULTING_IP: 
nt!strncmp+54
fffff800`02e86bc4 c5 ???
 
CONTEXT: fffff8800b6e5a10 -- (.cxr 0xfffff8800b6e5a10)
rax=4c49545c59584f52 rbx=fffff8a013a78000 rcx=fffff8a013a78180
rdx=4c49545c59584f52 rsi=0000000000000001 rdi=fffff8a0132b7330
rip=fffff80002e86bc4 rsp=fffff8800b6e63f8 rbp=fffffa8007814d60
r8=0000000000000038 r9=ffffffdff7c6e931 r10=cf444b48535b2835
r11=8101010101010100 r12=00000000ffffffff r13=000000000742cfda
r14=fffff8800919e180 r15=0000000000000100
iopl=0 nv up ei pl nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010207
nt!strncmp+0x54:
fffff800`02e86bc4 c5 ???
Resetting default scope
 
CUSTOMER_CRASH_COUNT: 1
 
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
 
BUGCHECK_STR: 0x3B
 
PROCESS_NAME: fsx.exe
 
CURRENT_IRQL: 1
 
MISALIGNED_IP: 
nt!strncmp+54
fffff800`02e86bc4 c5 ???
 
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002e86bc4
 
STACK_TEXT: 
fffff880`0b6e63f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!strncmp+0x54
 
 
FOLLOWUP_IP: 
nt!strncmp+54
fffff800`02e86bc4 c5 ???
 
SYMBOL_STACK_INDEX: 0
 
SYMBOL_NAME: nt!strncmp+54
 
FOLLOWUP_NAME: MachineOwner
 
IMAGE_NAME: hardware
 
DEBUG_FLR_IMAGE_TIMESTAMP: 0
 
STACK_COMMAND: .cxr 0xfffff8800b6e5a10 ; kb
 
MODULE_NAME: hardware
 
FAILURE_BUCKET_ID: X64_IP_MISALIGNED
 
BUCKET_ID: X64_IP_MISALIGNED
 
Followup: MachineOwner
---------



My System SpecsSystem Spec
.
21 Apr 2014   #2
HonorGamer

Windows 8.1 Pro x64
 
 

Hello Leche,

To help us help you, please follow the Blue Screen of Death (BSOD) Posting Instructions

This way we can optimize our assistance.

-Gamer
My System SpecsSystem Spec
21 Apr 2014   #3
leche

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Hello Leche,

To help us help you, please follow the Blue Screen of Death (BSOD) Posting Instructions

This way we can optimize our assistance.

-Gamer
Thank you very much for your help.I did it and added on the first post.It is the new file now.I am waiting for your helps. =).Thank you
My System SpecsSystem Spec
.

21 Apr 2014   #4
HonorGamer

Windows 8.1 Pro x64
 
 

Thankyou for posting the correct information.

Now lets get started.

MSINFO32:

Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite Public
DAEMON Tools has been known for BSODs. Please uninstall, and find a replacement.

Code:
Start Menu\Programs\Kaspersky Internet Security 2013	Public:Start Menu\Programs\Kaspersky Internet Security 2013	Public
I am not saying Kaspersky is a bad anti-virus. Most of us SUGGEST using AVAST 2014 | Download Free Antivirus Software for Virus Protection . Even the free version is good enough.

Dump File:

It looks like it is blaming hardware:
Code:
Probably caused by : hardware ( nt!strncmp+54 )
Lets do some hardware tests:

RAM: RAM - Test with Memtest86+
Video: Video Card - Stress Test with Furmark

Do these for now. I believe it might be the video, but I checked your driver version and it is up to date. So run these tests and post back with results!

-Gamer
My System SpecsSystem Spec
22 Apr 2014   #5
leche

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Thankyou for posting the correct information.

Now lets get started.

MSINFO32:

Code:
Start Menu\Programs\DAEMON Tools Lite    Public:Start Menu\Programs\DAEMON Tools Lite Public
DAEMON Tools has been known for BSODs. Please uninstall, and find a replacement.

Code:
Start Menu\Programs\Kaspersky Internet Security 2013    Public:Start Menu\Programs\Kaspersky Internet Security 2013    Public
I am not saying Kaspersky is a bad anti-virus. Most of us SUGGEST using AVAST 2014 | Download Free Antivirus Software for Virus Protection . Even the free version is good enough.

Dump File:

It looks like it is blaming hardware:
Code:
Probably caused by : hardware ( nt!strncmp+54 )
Lets do some hardware tests:

RAM: RAM - Test with Memtest86+
Video: Video Card - Stress Test with Furmark

Do these for now. I believe it might be the video, but I checked your driver version and it is up to date. So run these tests and post back with results!

-Gamer
Thank you.I tried memtest for two times and my kit passed it.But i will try both softwares as soon as i can.
But there is one more suspicion for me now.A few minutes ago pc freezed again.Just black screen..No BSOD, no minidump file.and i think it is started after i changed my ram slots again.They were stuck 2. and 3. slots and there was no errors.Now i read the guide and decided to put them on 1. and 2. slot.I did it a few days ago.And i got two errors in a few days.So might the problem be about the ram slots?
My System SpecsSystem Spec
22 Apr 2014   #6
HonorGamer

Windows 8.1 Pro x64
 
 

RAM is supposed to be inserted by every other slot. So if you put 1 stick in slot #1, then you put the other RAM stick in slot #3. You get what I'm saying?
My System SpecsSystem Spec
23 Apr 2014   #7
leche

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
RAM is supposed to be inserted by every other slot. So if you put 1 stick in slot #1, then you put the other RAM stick in slot #3. You get what I'm saying?
Hello, you mean that i install them to different channels right?Because the mainboard's slots are designed as slot 1 and 2 are for channel 1 , and 3 and 4 slot are for channel 2.So if i install them to 1 and 3, i would put them on different channels right?

Edit:

And When i cheched CPU-Z i saw that it showed the sticks as Dual Channel already.So should i change the slots anyway?



My System SpecsSystem Spec
25 Apr 2014   #8
HonorGamer

Windows 8.1 Pro x64
 
 

No dont change the slots then. That's just odd to me. Have you had anymore recent BSODs?
My System SpecsSystem Spec
26 Apr 2014   #9
leche

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
No dont change the slots then. That's just odd to me. Have you had anymore recent BSODs?
Hello again,

I have just found the solution i think.I changed slot of one ram.So they are on the different channels now.And it seems that the problem is solved.Up to now, i haven't faced any problems yet.But of course they are not dual channel now.It seems single.So,

Might the problem be because of any adjustment of the bios about RAM Channels?

Note:The Rams are from the same box, so they were bought at the same time and it is a kit.So there shouldn't be any problems between rams right?
My System SpecsSystem Spec
Reply

 BSOD playing FSX (SYSTEM_SERVICE_EXCEPTION)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD System_Service_Exception while playing League of Legends
As the title says, I was playing a game of League of Legends when suddenly, a while BSOD appeared. I've had several BSOD's in the past, but most have been simple updates and moving on with my life. The problem is that I just updated all of my drivers and whatnot a week or so ago, so everything is...
BSOD Help and Support
BSOD playing TF2, SYSTEM_SERVICE_EXCEPTION
Hey guys so my brothers computer has had this BSOD issue for a long time now. I recently (1.5 month ago) replaced his RAM as I believed it was faulty and this stopped the BSOD's that use to happen all the time as well as system start failures. However he just had another BSOD and it still occurs...
BSOD Help and Support
BSOD while playing Skyrim SYSTEM_SERVICE_EXCEPTION
Hello everyone, i had few BSOD's since yesterday while playing Skyrim, i restarted playing the game three days ago and yesterday it suddently started to crash and happenned 4-5 times atm. i had the SYSTEM_SERVICE_EXCEPTION BSOD last but before this i had also the BAD_POOL_HEADER BSOD error...
BSOD Help and Support
BSOD playing COD MW3 System_Service_Exception
Getting sporadic BSODs and looking for root cause. Help is appreciated!
BSOD Help and Support
BSOD playing Battlefield 3, System_Service_Exception
OS: Windows 7 Home Premium x64 CPU: AMD Phenom(tm) II X6 1075T Processor Memory:8GB Kit (4GBx2), Ballistix 240-pin DIMM, DDR3 PC3-10600 memory module HDD: HITACHI HDS721050CLA362 (500GB) Graphics: NVIDIA GeForce GTX 260 Motherboard: ASUS M4A78LT-MLE Security: MSE After about 45 mins of...
BSOD Help and Support
BSOD while playing Skyrim SYSTEM_SERVICE_EXCEPTION
Hi there, My computer BSOD today while playing Skyrim. If it's possible I would like to know what caused it and how I can prevent it from happening again. I also got a BSOD on the 6th although I cannot remember what I was doing when it happened. Any help with that would also be appreciated. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:36.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App