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Windows 7: BSOD on boot: APC_INDEX_MISMATCH. Also error 55 in system log

18 Aug 2014   #11
rvaalten

Win 7 Ultimate 64bit
 
 

Yes, here it is:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {550CB4C4-C239-43F1-8517-C8199B20A91A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{550CB4C4-C239-43F1-8517-C8199B20A91A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3667602757-2765962530-633788351</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS L412Z</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="7"/><Date>20111115000000.000000+000</Date></BIOS><HWID>4C623307018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CL09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:12:2014 04:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEAAQABAAIAAAADAAAABAABAAEAln1gBnwJ/KIy/niMRFuMbEwGk6YM5DiZttgYmy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          CL09   
  FACP            DELL          CL09   
  HPET            DELL          CL09   
  BOOT            DELL          CL09   
  MCFG            DELL          CL09   
  SLIC            DELL          CL09   
  ASF!            DELL          CL09   
  SSDT            INSYDE        H2O BIOS
  ASPT            DELL          CL09   
  MSDM            DELL          CL09   
  SSDT            INSYDE        H2O BIOS
  SSDT            INSYDE        H2O BIOS
  DMAR            DELL          CL09   
  SSDT            INSYDE        H2O BIOS



My System SpecsSystem Spec
.
18 Aug 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation is counterfeit.
You have an ACER OEM_SLP Key installed on a DELL machine. Something is preventing the WAT update from properly assessing the license.

You need to reformat and reinstall using genuine media and Key.
My System SpecsSystem Spec
19 Aug 2014   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The installation is counterfeit.
You have an ACER OEM_SLP Key installed on a DELL machine. Something is preventing the WAT update from properly assessing the license.

You need to reformat and reinstall using genuine media and Key.
And that will resolve your BSOD issue.

Thank you Noel.
My System SpecsSystem Spec
.

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 BSOD on boot: APC_INDEX_MISMATCH. Also error 55 in system log




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