BSOD When trying to watch any video.


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    BSOD When trying to watch any video.


    I have a problem with a friend's laptop. He brought it to me complaining about BSODs. The thing was that i wasn't even able to boot properly because the BSOD interrupted it. I reinstalled the OS(Windows 7 x86) and i tried to install all drivers. And when i tried to watch a video on youtube,it crashed into BSOD. I get ntfs.sys error,memory management,irq not less or equal,sometimes it's no error,bugcode usb driver,etc. I tried to unistall the drivers in safe mode and installing some OEM drivers or some generic drivers but i can't get rid of the BSOD's.

    I also can't switch to AERO theme.


    Laptop is a Toshiba Satellite L500-1ek.

    LE: In safe mode, i can watch youtube videos without any problems. And if i don't install anydrivers the videos run perfectly.

    Sorry for my bad english
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Here you go.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    The Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter driver is causing problem here.
    Code:
    BugCheck 7F, {d, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\RTL8187B.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTL8187B.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTL8187B.sys
    Probably caused by : RTL8187B.sys ( RTL8187B+45f61 )
    
    Followup: MachineOwner
    ---------
    Which is too old.
    Code:
    8bc26000 8bc84000   RTL8187B T (no symbols)           
        Loaded symbol image file: RTL8187B.sys
        Image path: \SystemRoot\system32\DRIVERS\RTL8187B.sys
        Image name: RTL8187B.sys
        Timestamp:        Tue Mar 24 12:33:18 2009 (49C885B6)
        CheckSum:         00062E44
        ImageSize:        0005E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The upbate avail here is not a very recent one, too. Realtek

    But you try it.

    If the driver still fails in the same manner, you may need to get a new adapter.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Same thing. win32k.sys BSOD.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    After updating the driver?

    Use ethernet till you get a new WiFi adapter.
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I'm getting the same BSODs even with the ethernet.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Upload the dumps again?
      My Computer


  9. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #9

    I can watch videos on my computer, but on youtube, i still get freezes and BSOD.. It was my fault lately. I forgot to disable wireless adapter


    LE : Ok. So,here's another one. I can watch videos via internet with internet explorer but not with google chrome. I'll try and see if i get the same result via wi-fi.

    LE2: So..it runs very smoothly with internet explorer and wi-fi on. But now when i try to see a video i have on my pc, it crashes.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    There is no new crash dump.
      My Computer


 

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