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Windows 7: Black Screen of Death true black no keys work at all!!!HELP

23 Apr 2014   #1
greg18

windows 7
 
 
Black Screen of Death true black no keys work at all!!!HELP

i believe virus deleted a system 32 exe file it is a confident guess. I have a true black screen nothing at all comes up doesn't load anything no hot keys work. windows 7 hp laptop I need to know if I can get into bios if f keys don't work, cd repair disk don't work. what can I do power button and wifi button lights up on keyboard and fans are running but black screen no response. it is not a graphic card problem not a hardware problem at all. please help


My System SpecsSystem Spec
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23 Apr 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do you see the bios splash screen?
Did you ever enter BIOS before, so you know how to do it?
Do you see the win7 animated welcome screen (prior to logon)?
------
cd repair disc .... you mean this? System Repair Disc - Create
My System SpecsSystem Spec
23 Apr 2014   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do you see a blinking text cursor on the black screen? (most likely on top left of screen)
Mouse pointer?

Or really..... nothing at all?
My System SpecsSystem Spec
.

23 Apr 2014   #4
greg18

windows 7
 
 

yes I know and am familiar with boot options and getting in to bios granted this is a newer computer however this is all the things I tried.
1. power f8 2. esc then f2 3. f9-f12 4. control alt delete 5. I used windows 7 repair disk 6. holding power for 60 seconds 7. removed hard drive just to see if it would boot from cd kinda shot in the dark. and absolutely no response at all
when I turn power button on absolutely nothing comes up at all no splash screen no cursor nothing at all just straight black I didn't drop computer got a virus and it shut down and went black and stayed that way oh also I tried hooking up separate monitor and got no signal also shot in the dark
My System SpecsSystem Spec
24 Apr 2014   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by greg18 View Post
yes I know and am familiar with boot options and getting in to bios granted this is a newer computer however this is all the things I tried.
1. power f8 2. esc then f2 3. f9-f12 4. control alt delete 5. I used windows 7 repair disk 6. holding power for 60 seconds 7. removed hard drive just to see if it would boot from cd kinda shot in the dark. and absolutely no response at all
when I turn power button on absolutely nothing comes up at all no splash screen no cursor nothing at all just straight black I didn't drop computer got a virus and it shut down and went black and stayed that way oh also I tried hooking up separate monitor and got no signal also shot in the dark
Really no way to enter the bios?
Hard disk is spinning?

Normally you see a BIOS splash screen?
My System SpecsSystem Spec
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 Black Screen of Death true black no keys work at all!!!HELP




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