BSOD while playing games/downloading, Driver IRQL Not Less Or Equal


  1. Posts : 4
    windows 7 home premium 64bit
       #1

    BSOD while playing games/downloading, Driver IRQL Not Less Or Equal


    Hello,



    I'm having an issue when I browse on the internet watching videos and litsening to music or connecting to a game I will have a sudden BSOD




    Thank you
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi zech.

    Update the driver to Killer e2200 PCI-E Gigabit Ethernet Controller from Driver Downloads | Qualcomm Atheros, Inc.

    And Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Let us know the results.
    __________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff880166a2000, 2, 0, fffff88002d56fa0}
    
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by : e22w7x64.sys ( e22w7x64+19fa0 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff880166a2000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88002d56fa0, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f11100
    GetUlongFromAddress: unable to read from fffff80002f111c0
     fffff880166a2000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    e22w7x64+19fa0
    fffff880`02d56fa0 4c39b748020000  cmp     qword ptr [rdi+248h],r14
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  LolClient.exe
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    TRAP_FRAME:  fffff8800947e670 -- (.trap 0xfffff8800947e670)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000000002be rbx=0000000000000000 rcx=fffffa8006d26aa8
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88002d56fa0 rsp=fffff8800947e800 rbp=fffffa8006d269f0
     r8=0000000000000300  r9=0000000000000000 r10=fffffa80083f0280
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    e22w7x64+0x19fa0:
    fffff880`02d56fa0 4c39b748020000  cmp     qword ptr [rdi+248h],r14 ds:00000000`00000248=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cd9169 to fffff80002cd9bc0
    
    STACK_TEXT:  
    fffff880`0947e528 fffff800`02cd9169 : 00000000`0000000a fffff880`166a2000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0947e530 fffff800`02cd7de0 : fffff8a0`048d7124 fffff8a0`00023150 fffff880`0947e810 fffffa80`083dcb40 : nt!KiBugCheckDispatch+0x69
    fffff880`0947e670 fffff880`02d56fa0 : fffffa80`083dcb40 00000000`00002d3c fffffa80`083dcb58 fffffa80`083dcb40 : nt!KiPageFault+0x260
    fffff880`0947e800 fffffa80`083dcb40 : 00000000`00002d3c fffffa80`083dcb58 fffffa80`083dcb40 fffffa80`083daa38 : e22w7x64+0x19fa0
    fffff880`0947e808 00000000`00002d3c : fffffa80`083dcb58 fffffa80`083dcb40 fffffa80`083daa38 fffff880`02d55eb2 : 0xfffffa80`083dcb40
    fffff880`0947e810 fffffa80`083dcb58 : fffffa80`083dcb40 fffffa80`083daa38 fffff880`02d55eb2 00000000`00000002 : 0x2d3c
    fffff880`0947e818 fffffa80`083dcb40 : fffffa80`083daa38 fffff880`02d55eb2 00000000`00000002 00000000`00000000 : 0xfffffa80`083dcb58
    fffff880`0947e820 fffffa80`083daa38 : fffff880`02d55eb2 00000000`00000002 00000000`00000000 fffffa80`0a466410 : 0xfffffa80`083dcb40
    fffff880`0947e828 fffff880`02d55eb2 : 00000000`00000002 00000000`00000000 fffffa80`0a466410 00000000`0000024c : 0xfffffa80`083daa38
    fffff880`0947e830 00000000`00000002 : 00000000`00000000 fffffa80`0a466410 00000000`0000024c fffffa80`085b6760 : e22w7x64+0x18eb2
    fffff880`0947e838 00000000`00000000 : fffffa80`0a466410 00000000`0000024c fffffa80`085b6760 fffff880`02d60432 : 0x2
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    e22w7x64+19fa0
    fffff880`02d56fa0 4c39b748020000  cmp     qword ptr [rdi+248h],r14
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  e22w7x64+19fa0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: e22w7x64
    
    IMAGE_NAME:  e22w7x64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50bf79c4
    
    FAILURE_BUCKET_ID:  X64_0xD1_e22w7x64+19fa0
    
    BUCKET_ID:  X64_0xD1_e22w7x64+19fa0
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xd1_e22w7x64+19fa0
    
    FAILURE_ID_HASH:  {13809988-6ac7-9638-6d45-c609868649bd}
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm e22w7x64
    start             end                 module name
    fffff880`02d3d000 fffff880`02d67000   e22w7x64 T (no symbols)           
        Loaded symbol image file: e22w7x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
        Image name: e22w7x64.sys
        Timestamp:        Wed Dec 05 22:13:48 2012 (50BF79C4)
        CheckSum:         00035FA2
        ImageSize:        0002A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #3

    Thank you I will try that, would you be able to tell me what the driver is called?
    Last edited by zech; 23 Apr 2014 at 08:05. Reason: Forgot to ask a question
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    zech said:
    Thank you I will try that, would you be able to tell me what the driver is called?
    I have already told in my earlier post. Read it again?
    Arc said:

    Update the driver to Killer e2200 PCI-E Gigabit Ethernet Controller from Driver Downloads | Qualcomm Atheros, Inc.
    Then click the link supplied in the earlier post?

    Driver Downloads | Qualcomm Atheros, Inc.

    Is not is clearly stated in the resulted link?

    Attachment 314928
      My Computer


  5. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #5

    Sorry I'm so stupid lol I thought that was for a wireless version because mine isn't wireless thanks again for your help
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    How can it be wireless whereas it is marked as ethernet?
      My Computer


  7. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #7

    I didn't see the comma between e2200 and Wireless-N so I thought it was for something else sorry
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    OK, let us know the situation after applying the driver. :)
      My Computer


 

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