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Windows 7: Everything Froze


28 Oct 2009   #1

Windows 7 Ultimate (x64) SP1
 
 
Everything Froze

I was surfing the net with Firefox 3.5, when everything just stopped responding! Even the mouse and keyboard! I had to restart manually, and a "recovered from fatal error" kind of msg showed. Since then I have installed the AMD processor driver and dual core optimiser. The only major installation before the crash was Peer Gaurdian 2 RC1. Could it have caused the freeze? OR else maybe some default driver?

Event viewer shows this:-
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2009 3:38:40 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-10-28T10:08:40.724400000Z" />
<EventRecordID>2898</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
xxxxxxxxxxxx
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

My System SpecsSystem Spec
.

28 Oct 2009   #2

7600.20510 x86
 
 

Yes, it is definitely possible that PG could have caused something.

Upload the latest minidump from C:\Windows\Minidump to Rapidshare and we will analyze it for you.

And/or you can uninstall PG and not just disable it. You may find you have no more crashes.
My System SpecsSystem Spec
28 Oct 2009   #3

Windows 7 Ultimate (x64) SP1
 
 

Uploading the minidump,also unistalled PG 2.

RapidShare: 1-CLICK Web hosting - Easy Filehosting
My System SpecsSystem Spec
.


28 Oct 2009   #4

Windows 7 Ult, Windows 8.1 Pro,
 
 

From what I have read Peer Guardian does not work properly on Windows 7. If the freeze ups occured shortly after you installed PG then that is the most likely cause of your freeze ups.
My System SpecsSystem Spec
28 Oct 2009   #5

7600.20510 x86
 
 

Yup, I think it's definitely possible still Chev65.

If uninstalling PG doesn't help, this crash dump points to a hardware cause so you may have something failing on your machine, physically.

We can try to look further into it if you report back that removing PG did not fix.
My System SpecsSystem Spec
28 Oct 2009   #6

Windows 7 Ultimate (x64) SP1
 
 

Will keep you posted on (i hope not) any more freeze ups.

Did anything significantwas found in the dump?
My System SpecsSystem Spec
30 Oct 2009   #7

7600.20510 x86
 
 

0x124_AuthenticAMD

Either hardware issue or incompatibility issue with software running.

Removing PG probably has fixed this, no?
My System SpecsSystem Spec
30 Oct 2009   #8

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

i to was using firefox (on this site) ,playing music when the exact same thing happened i dont have pg
My System SpecsSystem Spec
31 Oct 2009   #9

Windows 7 Ultimate (x64) SP1
 
 

Yes, so far no more lock ups. Could it have been processor driver issue? I installed AMD processor driver after the freeze. It installed ok under the compatibility mode withno hiccups. I seem to remember the same thing happened to XP sp2 once with defaut (microsoft) processor driver installed.
My System SpecsSystem Spec
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 Everything Froze




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