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Windows 7: EVENT 41 and EVENT 18 troubleshooting

23 Apr 2014   #1
hoj911

Windows 7 Home Premium 64bit
 
 
Event 41: Kernel-Power and Event 18: WHEA-Logger errors

two critical/error in the event logs

Code:
 
EVENT 18, WHEA-Logger
A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor ID: 0
 
The details view of this entry contains further information.
 
- <Event xmlns="schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" /> 
<EventID>18</EventID> 
<Version>0</Version> 
<Level>2</Level> 
<Task>0</Task> 
<Opcode>0</Opcode> 
<Keywords>0x8000000000000000</Keywords> 
<TimeCreated SystemTime="2014-04-22T19:48:40.424814000Z" /> 
<EventRecordID>36229</EventRecordID> 
<Correlation ActivityID="{6565A0B7-1EB3-4258-88EC-D74B5B9CBAD1}" /> 
<Execution ProcessID="1360" ThreadID="2920" /> 
<Channel>System</Channel> 
<Computer>Hojean-PC</Computer> 
<Security UserID="S-1-5-19" /> 
</System>
- <EventData>
<Data Name="ErrorSource">3</Data> 
<Data Name="ApicId">0</Data> 
<Data Name="MCABank">5</Data> 
<Data Name="MciStat">0xee0000000040110a</Data> 
<Data Name="MciAddr">0xffa87180</Data> 
<Data Name="MciMisc">0x38a0000086</Data> 
<Data Name="ErrorType">9</Data> 
<Data Name="TransactionType">2</Data> 
<Data Name="Participation">256</Data> 
<Data Name="RequestType">0</Data> 
<Data Name="MemorIO">256</Data> 
<Data Name="MemHierarchyLvl">2</Data> 
<Data Name="Timeout">256</Data> 
<Data Name="OperationType">256</Data> 
<Data Name="Channel">256</Data> 
<Data Name="Length">928</Data> 
<Data Name="RawData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ata> 
</EventData>
</Event>
 
not sure when are why this is happening :[
 
EVENT 41, Kernel-Power
 
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
<EventID>41</EventID> 
<Version>2</Version> 
<Level>1</Level> 
<Task>63</Task> 
<Opcode>0</Opcode> 
<Keywords>0x8000000000000002</Keywords> 
<TimeCreated SystemTime="2014-04-22T17:54:54.779202300Z" /> 
<EventRecordID>35663</EventRecordID> 
<Correlation /> 
<Execution ProcessID="4" ThreadID="8" /> 
<Channel>System</Channel> 
<Computer>Hojean-PC</Computer> 
<Security UserID="S-1-5-18" /> 
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data> 
<Data Name="BugcheckParameter1">0x0</Data> 
<Data Name="BugcheckParameter2">0x0</Data> 
<Data Name="BugcheckParameter3">0x0</Data> 
<Data Name="BugcheckParameter4">0x0</Data> 
<Data Name="SleepInProgress">false</Data> 
<Data Name="PowerButtonTimestamp">0</Data> 
</EventData>
</Event>

this seems to happen when my laptop is on battery power and doesn't have a stable desk to be on. i put it on my lap and when i moved it around and maybe hit the battery area, the computer shutdown and turned on again multiple times. i'm guessing it's the battery connection or the harddrive connection inside the computer.

this is a lenovo y410p that i swapped in a new samsung evo ssd with and installed windows 7 home premium on. it could also be the connection between the harddrive and computer inside since i was the one that installed it.

i called geeksquad and they said the ssd may not be very compatible with the laptop but online, it seems like everyone swapped it so i don't see any room for error there. every thing runs fine but just sometimes the computer sleeps for no reason and i don't think it has to do with running games either. last time, i opened up steam and it went to sleep.

if anyone could help me out with these errors, i would be extremely grateful. i also plan to as the local computer tech support a few questions soon so i'll update you guys as well.

thank you so much!!


My System SpecsSystem Spec
.
23 Apr 2014   #2
Brink

64-bit Windows 10 Pro
 
 

Hello hoj911, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.
My System SpecsSystem Spec
25 Apr 2014   #3
hoj911

Windows 7 Home Premium 64bit
 
 

updated with the zip file if anyone can help out please. my computer keeps shutting down for no reason as stated by the event long :[
My System SpecsSystem Spec
.

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 EVENT 41 and EVENT 18 troubleshooting




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