Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Lock-ups and BSODs, Gaming or Not

23 Apr 2014   #1
TheNewFlesh

7 Home Premium x64
 
 
Lock-ups and BSODs, Gaming or Not

Hello

First, thanks for creating a place for people to better understand their OS installs. Also, thanks to anyone who's bothering to read other people's threads and help strangers with computer issues.

I've gotten a couple BSODs recently, but much more frequently, things just lock-up. By "lock up", I mean the mouse cursor won't move. When it "locks up" in games, audio will loop and stutter. I can't ctrl-alt-del, and I can't ctrl-shift-esc. Sometimes this happens with just firefox open, sometimes I'll just be in iTunes and my computer gives up. I know those programs are resource hogs, but my crappy Dell should be able to handle it. I cannot seem to reproduce the problem willingly, and it seems to happen less likely if the computer's been on for a long time.

I suppose I noticed these somewhat recently, I was getting a lot of "AMD display driver stopped working and has recovered" messages, which sometimes meant a freeze, sometimes just annoyingly flickered the display. I google that and someone suggested I extend the retry time several seconds by altering a registry entry. I did so, and the previous symptoms seemed to get replaced by BSODs and frusterating lock-ups.

I've since installed the lastest AMD beta drivers, unsure if my registry tampering ever reverted.

I also noticed my "PCI fan" may not have been operating, perhaps some component overheated?

I'm stubbornly hoping it's not permanent hardware failure, it's only just over 3 yrs old (Jan '11)


Any suggestions or insight would be most appreciated, thanks for reading! As my computer purchase indicates, I still have plenty to learn.


No idea what specs might be relevant without reading systeminfo.txt
Win7 Home Premium x64
Alienware (Dell) yeah, yeah, I know...
i7 2.8GHz
Crossfire HD5670


My System SpecsSystem Spec
.
23 Apr 2014   #2
TheNewFlesh

7 Home Premium x64
 
 

I know it's a long shot, and I can't reproduce any issues on demand, but thanks for checking my thread out.

This is my first and will be my last shameless bump
My System SpecsSystem Spec
23 Apr 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80095c4010, fffff8800484edc0, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+bdc0 )

Followup: MachineOwner
---------
The latest bugchecks all seem to be video card related. Unfortunately, bugcheck 116's can be tricky to solve.

I would completely uninstall all Radeon video drivers:
http://support.amd.com/en-us/kb-arti...vers.aspx#Win7
Drivers - Clean Left over Files after Uninstalling

Now reboot the computer. Run a Windows Update and let it install the video driver it recommends.

Now go through this thread to see if these troubleshooting steps are of any assistance:
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
.

27 Apr 2014   #4
TheNewFlesh

7 Home Premium x64
 
 

Thank you very much for the reply, Golden. I'm going to mark this topic solved and post my conclusion, in case anyone googles this.

EDITED
-Tried some stuff
-Prematurely marked this thread solved
-BSODs reappeared soon
-Slowly continued reading and troubleshooting from this link
Quote   Quote: Originally Posted by Golden View Post
Now go through this thread to see if these troubleshooting steps are of any assistance:
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
-The following except from the above link seems to have solved my issue:
Quote:
Use this technique to "reset" your pagefile:
a ) Go to Start...Run...and type in "sysdm.cpl" (without the quotes) and press Enter.
-Then click on the Advanced tab,
-then on the Performance Settings Button,
-then on the next Advanced tab,
-then on the Virtual Memory Change button.
b ) In this window, note down the current settings for your pagefile (so you can restore them later on).
-Then click on the "No paging file" radio button, and
- then on the "Set" button. Be sure, if you have multiple hard drives, that you ensure that the paging file is set to 0 on all of them.
-Click OK to exit the dialogs.
c ) Reboot (this will remove the pagefile from your system)
d ) Then go back in following the directions in step a ) and re-enter the settings that you wrote down in step b ). Follow the steps all the way through (and including) the reboot.
e ) Once you've rebooted this second time, go back in and check to make sure that the settings are as they're supposed to be.
-Also reverted to the ancient drivers that shipped with this overpriced Dell, will experiment with later drivers if/when a game misbehaves or under-performs

I doubt he'll see this again, but thanks again, Golden. Your participation on a forum such as this improves others' lives and enlightens people like me. I may be drinking.

My System SpecsSystem Spec
Reply

 Lock-ups and BSODs, Gaming or Not




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Num Lock, Caps Lock and Scroll Lock all lights up (not blinking)
For some time now, i have been experiencing that my Num Lock, Caps Lock and Scroll Lock all lights up (not blinking) all at the same time, I tried to google it but i can not find any solutions or explanations for it. Does anyone know if it is bad? and what is causing this? I am having a wired...
Hardware & Devices
Lock ups and BSODs dxgkrnl.sys NDProxy.SYS
Hi all, been getting lock ups and BSODs on win XP for a while and presumed it just needed reinstalling as it was several years old, however I took the oportunity to move to W7 (fresh install not upgrade) and I'm still having problems. It will either lock up or BSOD at random, it has happend...
BSOD Help and Support
Occasional BSODs and Lock-Ups on new computer build
Hello, I'm posting here as a last resort after being unable to get my new build to work cleanly. I first put together this computer 1-2 months ago and within a week started experiencing freezing issues, categorized into one of these 3: 1) rare BSODs 2) the most common, simple computer freezing...
BSOD Help and Support
Caps lock, num lock, scroll lock screen messages
Hi, how to disable Caps lock, num lock, scroll lock screen messages? I have desktop pc with two keyboards usb and bluetooth. Also TOSHIBA Bluetooth Stack software, but in device manager: keyboard > hid keyboard device both using microsoft drivers. And I dont have any software installed...
General Discussion
BSODs, random restarts, lock-ups
I've been having a ton of problems with BSODS, random restarts and lockups while gaming. This only happens with graphical intensive games, so i kind of narrowed down what the issue is. Either it's my memory or my CPU is overheating. I had the same issues before using XP and decided to just...
BSOD Help and Support
black screen hard lock crash during fullscreen gaming
This only seems to happen when playing games in fullscreen widescreen mode 720p, if I run them windowed in the same resolution no black screen hard lock. I have tried swapping video cards. I have reinstalled windows. I have updated bios. I have tried different driver versions for vid card. Ran...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App