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Windows 7: random BSOD while navigating the internet

23 Apr 2014   #1
gamba471

windows 7 ultimate 32bits
 
 
random BSOD while navigating the internet

Itīs the third time now that while using chrome and navigating random pages a blue screen shows up

the log is this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 11274

Additional information about the problem:
BCCode: 7a
BCP1: C0415DE0
BCP2: C0000185
BCP3: 02B7F860
BCP4: 82BBC0AE
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042314-48251-01.dmp
C:\Users\brian\AppData\Local\Temp\WER-70824-0.sysdata.xml

I attached the minidump file as requested... hepe everything is OK according to whatīs asked... If not sorry...

thanks


My System SpecsSystem Spec
.
23 Apr 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 7A, {c04415f0, c0000185, 3a92a860, 882be8fa}

GetPointerFromAddress: unable to read from 82bbe704
Probably caused by : memory_corruption

Followup: memory_corruption
---------
Code:
ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  System

CURRENT_IRQL:  0
Code:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !ACPI

WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3849 errors : !ACPI (882be006-882befff)
Code:
MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE

BUCKET_ID:  MEMORY_CORRUPTION_LARGE
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.x86fre.win7_gdr.130318-1532
Before suggesting anything, some more information should be looked at.

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
23 Apr 2014   #3
gamba471

windows 7 ultimate 32bits
 
 

thanks a lot, Iīm on it...
My System SpecsSystem Spec
.

23 Apr 2014   #4
gamba471

windows 7 ultimate 32bits
 
 

here it is...
My System SpecsSystem Spec
24 Apr 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The most important thing is not included in the zip. I wonder why.

Upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
24 Apr 2014   #6
gamba471

windows 7 ultimate 32bits
 
 

I had to Export the file to a txt because I couldnīt SAVE it (the option was disabled) I think this is the same, hope it works

thanks a lot for your help
My System SpecsSystem Spec
24 Apr 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It works.

You need to test your HDD, Samsung HM500JI 500 GB. Try Samsung HUTIL from 12 Free Hard Drive Testing Software Tools

Also post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World

Let us know the results.
My System SpecsSystem Spec
24 Apr 2014   #8
gamba471

windows 7 ultimate 32bits
 
 

I have a little problem with the HUTIL app, Iīll be uploading it soon, I upload the crystaldisk info screenshot
My System SpecsSystem Spec
24 Apr 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Attachment 315066
Quote   Quote: Originally Posted by Arc
The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


Now click the apply button, and notice that the caution is gone.
But that is a temporary solution, and I will wait for the disc check report.
My System SpecsSystem Spec
24 Apr 2014   #10
gamba471

windows 7 ultimate 32bits
 
 

sorry but HUTIL wonīt work... I dont know why, Iīve tried everything I can think of!!
My System SpecsSystem Spec
Reply

 random BSOD while navigating the internet




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