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Windows 7: Can someone pls. analyze my BSOD file

24 Apr 2014   #1
mmarcu

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Can someone pls. analyze my BSOD file

Can someone please analyze my BSOD file


My System SpecsSystem Spec
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24 Apr 2014   #2
Thedoctor44

 

You are getting 0xF4 bugchecks which means a critical process has been exited or terminated.
I can't say I have a lot of experience with these bugchecks but a few experiments might help.

A virus would be my first suspect, can you please run your Anti Virus to scan for threats.
Then please download and run Malwarebytes Anti Malware on demand scanner.



Can you also go into the elevated command prompt (Run as administrator) and type in sfc /scannow

We can try running memtest86 as well to see if your RAM is failing.
Follow these instructions.

RAM - Test with Memtest86+

Post back the results.

Code:
IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_C0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0
csrss.exe is the win32 subsystem, it handles the win32 console and other win32 subsystem routines.
As a result this object cannot be terminated otherwise the system will crash.

The 0xc0000005 code is an access violation which means something has accessed a part of memory that it shouldn't access.
My System SpecsSystem Spec
24 Apr 2014   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

mmarcu, more details about what you were doing when the BSOD happens would be helpful, also is this the first time or has it happened before?

This will be very helpful:

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.
My System SpecsSystem Spec
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24 Apr 2014   #4
mmarcu

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Bsod

It is an i7 30 months old
BSODs started 31 March replacing monitor with new Samsung S27C650
connecting first time (in mine long experience ) "Display Port" cable ......
BSODS occurred randomly wo relation with operation last one this morning found the blue screen on blank screen after all night Pc was idling.

I have suspected the Gigabyte Radeon HD 6850 2Gb. so i took it out for about 240 hours and there were NOT BSOD !!!

Put it back and in about 30 hours blue screen again PC idling over night .

(Now it is out again working with the built in MB (Asus) Intel chip )

How can i be sure is the is the display card and not MB PCIe slot or something else ?

Thanks to all helpers

pls. see attached pics.
My System SpecsSystem Spec
24 Apr 2014   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

since you didn't fill in your specs as requested I don't know what motherboard you have. If it has another PCIex16 slot try it. If you get BSOD again, you have a bad GPU.

One more thing to try is updating the driver for the HD6850.
Latest AMD Catalyst Video Driver for Windows 7
My System SpecsSystem Spec
24 Apr 2014   #6
mmarcu

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It is an Asus P8Z68-V PRO There is another PCIex slot i am not sure both are the same might be the "blue one" primary and the "white one " secondary to be used with two display cards ?!?
If yes can i use the white one as primary ???
My System SpecsSystem Spec
24 Apr 2014   #7
mmarcu

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have just filled the specs
The Gigabyte is not installed ....
Thanks.
My System SpecsSystem Spec
24 Apr 2014   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I have the same board, the dark blue PCIex16 runs as x16 but you can use the white one as well, it runs at x8. If the GPU card works OK in the white one you know the slot is bad. If you still get BSOD the GPU is bad.
My System SpecsSystem Spec
24 Apr 2014   #9
mmarcu

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks,
It is installed now on the White 8bit slot working so far
I will have to wait and see few days ....
Both GPU and MB. are still under warranty until December.
Thanks again.
My System SpecsSystem Spec
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 Can someone pls. analyze my BSOD file




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