BSOD when starting Phantasy Star Online 2. GameGuard?

tonytheostrich · 24 Apr 2014

Hi, you guys helped me save this computer from a string of really annoying BSODs a year ago and it's been great since, although I can't seem to find the actual thread. Anyway I've been trying to play this game, Phantasy Star Online 2

However, every time I try to start it and GameGuard finishes initializing/updating, I get a BSOD. The actual BSOD that pops up doesn't say the actual error message, but from BlueScreenView, it says PAGE_FAULT BEYOND_END_OF_ALLOCATION.

This is a BSOD that can be reproduced every time I start the game, although I recently did a system restore to before GameGuard was installed and thus deleted the later mini-dumps, but I still have one from an earlier attempt 11 days ago. Other than the PSO2 BSODs, this computer has had zero problems, especially when playing other games like Warframe and Path of Exile.

I can kinda guess and say that GameGuard is to blame, but I'd like an expert opinion on what is behind these BSODs, and if possible, try and get this game working so I can play.

EDIT: I forgot to mention that I was able to play this game on this same PC when it had Vista, before I upgraded to Windows 7.

Golden · 25 Apr 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck CD, {fffff98017ed1000, 1, fffff80002cce7bb, 0}

*** WARNING: Unable to verify timestamp for dump_wmimmc.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_wmimmc.sys

Could not read faulting driver name
Probably caused by : dump_wmimmc.sys ( dump_wmimmc+24c5b )

Followup: MachineOwner
---------

This is a known problem with GameGuard on Windows 7 & 8. I recommend uninstalling the game as there is no known fix.

Info:
Driver Reference Table - dump_wmimmc.sys

tonytheostrich · 25 Apr 2014

No fix at all? That's a shame, but I guess I'll have to accept that the game can't be played. Boo GameGuard.