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Windows 7: Multiple BSOD errors 0x0000010e 0x00000001 0x0000000a 0x0000003b

26 Apr 2014   #1
jaygreen

Windows 7 Home Premium 64bit
 
 
Multiple BSOD errors 0x0000010e 0x00000001 0x0000000a 0x0000003b

for the last few weeks I have been receiving a whole bunch of BSOD errors. I have tried absolutely everything I possibly can to resolve this issue. I ran a memtest86 for 8-9 hours with 4 passes and no errors, I have completely removed my HDD's and replaced with a new SSD drive and I have also updated my BIOS but to no avail I seem to be still suffering from BSOD..

Any help would be massively appreciated.

PS: x0000000a and 0x0000010e BSOD were received after I had updated my BIOS.

here is my DM collected log with my DMP files:


My System SpecsSystem Spec
.
26 Apr 2014   #2
Thedoctor44

 

This is either graphics driver issues or GPU failure.

I recommend ruling out the possibility of a failing graphics card first.
Run Furmark by following these instructions. (Run for around 30 minutes.)

Video Card - Stress Test with Furmark

Code:
fffff880`0837c738 fffff880`042fa22f : 00000000`0000010e 00000000`0000001f fffff8a0`0a4a7dd0 00000000`00000000 : nt!KeBugCheckEx
fffff880`0837c740 fffff880`04a211d0 : fffff8a0`0a4a7dd0 fffff8a0`0a4a7dd0 00000000`001f8ed3 00000000`00000000 : watchdog!WdLogEvent5+0x11b
fffff880`0837c790 fffff880`04a1e9d3 : 00000000`00000000 fffffa80`1508b050 00000000`00000c3a fffffa80`154350f8 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148
fffff880`0837c7d0 fffff880`04a387d9 : 00000000`00000000 fffff8a0`090f6120 fffffa80`00000000 fffffa80`14fe7660 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
fffff880`0837c9a0 fffff880`04a38514 : fffff800`00b96080 fffff880`04a37f00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`0837cb90 fffff880`04a38012 : 00000000`00000000 fffffa80`152161a0 00000000`00000080 fffffa80`132ec410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`0837cbc0 fffff800`033702ea : 00000000`01c9340d fffffa80`12e6ab50 fffffa80`0d318990 fffffa80`12e6ab50 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`0837cc00 fffff800`030c48e6 : fffff800`0324ee80 fffffa80`12e6ab50 fffff800`0325ccc0 fffff880`01b7038f : nt!PspSystemThreadStartup+0x5a
fffff880`0837cc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
It sounds like a GPU failure as your other dump file contains memory corruption issues.

Code:
BugCheck A, {8, 2, 0, fffff8000318a76b}

Probably caused by : memory_corruption ( nt!MiStoreSetEvictPageFile+b )

Followup: MachineOwner
However, we should also rule out RAM.
Please run Memtest86 for at least 8 passes.
My System SpecsSystem Spec
27 Apr 2014   #3
jaygreen

Windows 7 Home Premium 64bit
 
 

I just ran the furmark test for 30 minutes. I didn't get any artifact issues, or freezes. However, when I pressed 'ESC' to finish the test I got an instant BSOD with a new error.

This is the new DMP file I received after finishing with Furmark:
My System SpecsSystem Spec
.

27 Apr 2014   #4
jaygreen

Windows 7 Home Premium 64bit
 
 

I just re-ran the Furmark test and it got to about 7 minutes and my PC blue screeened, I checked BlueScreenView and the BSOD DMP file wasn't on the list for some reason. Is there any chance this issue could be my RAM if running Furmark instead of my GPU?
My System SpecsSystem Spec
27 Apr 2014   #5
jaygreen

Windows 7 Home Premium 64bit
 
 

I am now trying to get Memtest86 working, but I am struggling to make my USB bootable. for some odd reason I keep receiving an error message when I use the auto USB installer.

the error that occurs is as follow; "Memtest86 an error (1) occurred while executing syslinux. Your USB drive won't be bootable.."
My System SpecsSystem Spec
27 Apr 2014   #6
Thedoctor44

 

Can you please format your USB stick?
If you have important data on it just back it up somewhere else.

To format it just go onto my computer, then right click on the memory stick and select format.
Make sure it's set to Fat32

It could be RAM yes, I think we should rule that out first.

Do you have another graphics card you can test as it might be a failing GPU because it crashed when running furmark.
My System SpecsSystem Spec
27 Apr 2014   #7
jaygreen

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Thedoctor44 View Post
Can you please format your USB stick?
If you have important data on it just back it up somewhere else.

To format it just go onto my computer, then right click on the memory stick and select format.
Make sure it's set to Fat32

It could be RAM yes, I think we should rule that out first.

Do you have another graphics card you can test as it might be a failing GPU because it crashed when running furmark.
Luckily I have just found another USB memory stick where I was able to make it bootable with Memtest86. I have just taken apart my PC and have given it a good clean with my air compressor, I have also re-positioned my GFX card to a different PCI_E slot while also completely cleaning out my RAM sticks and slots which seemed to consist of lots of dust. Could dust build up in the RAM slots be the cause of BSOD?

I also have a spare Graphics Card I could use from my girlfriends rig, but I'm not sure if I should re-run Furmark as I have just cleaned out my system of dust.

P.S Thank you for actually responding to my thread in a helpful manner.
My System SpecsSystem Spec
27 Apr 2014   #8
Thedoctor44

 

No problem, dust build up itself can't cause blue screens but the increase in heat can.
Just run Memtest86, if that passes 7 times with no errors then run furmark again.

Post the results.
My System SpecsSystem Spec
28 Apr 2014   #9
jaygreen

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Thedoctor44 View Post
No problem, dust build up itself can't cause blue screens but the increase in heat can.
Just run Memtest86, if that passes 7 times with no errors then run furmark again.

Post the results.
So I woke up this morning to check my PCs current status with the Memtest86 test I was running and I noticed that I have received 7 passes and 3428 errors. I have taken a picture for you as I haven't a clue to what I am looking at.

My System SpecsSystem Spec
28 Apr 2014   #10
Thedoctor44

 

Now we should determine what's at fault between the RAM and the DIMM slot on the motherboard.
Can you swap the RAM around, it looks like you only have 1 stick so can you move that into the other slot and run the test again.

If I am wrong and you have more than 1 stick then you'll have to test each stick individually, then when one fails you should test that stick in the other slot.

If the ram only fails in 1 slot then the motherboard DIMM slot is faulty so the board must be replaced.
If 1 specific stick of ram fails in both slots where the other one doesn't then it's faulty ram, the stick must be replaced.
My System SpecsSystem Spec
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 Multiple BSOD errors 0x0000010e 0x00000001 0x0000000a 0x0000003b




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