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Windows 7: Random freezes with no BSOD

30 Apr 2014   #31
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

A kernel memory dump can be MBs in size and hard to find info. Small ones are a few KBs.


My System SpecsSystem Spec
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30 Apr 2014   #32
Thedoctor44

 

The main reason we don't use Kernel Memory Dumps is because it contains no information regarding User Mode operations.
So you cannot find out what process is being run etc.

It's not necessary for what we're trying to do.
My System SpecsSystem Spec
01 May 2014   #33
Laurie

Windows 7 x64 Home Premium
 
 

I've changed the settings over to Small memory dump and have done a few restarts now, and I've got a fair few BSODs. However no dumps are being produced. Moreover, the BSOD says "Initializing disk for crash dump" but then restarts immediately without displaying the percentage of completing the memory dump as it did before.
My System SpecsSystem Spec
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01 May 2014   #34
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You might want to try a Repair Install noting the 3rd bullet item in the Warning box.
My System SpecsSystem Spec
01 May 2014   #35
Thedoctor44

 

Follow these instructions and when you see the option "Automatically Restart", just deselect it.

Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
01 May 2014   #36
Laurie

Windows 7 x64 Home Premium
 
 

@Thedoctor
Right well I did that, restarted a couple of times, and when the BSOD reappeared (it always seems to be IRQL_NOT_LESS_OR_EQUAL now) it just hung. It gets as far as saying

Collecting data for crash dump ...
Initializing disk for crash dump ...

and then just sits there. I've left it there for over half an hour now and it doesn't seem to have any intention of creating the crash dump any time soon.

@Britton
What is your thought on the repair install? Do you think that could fix the freeze?
My System SpecsSystem Spec
01 May 2014   #37
Thedoctor44

 

Is driver verifier enabled?
My System SpecsSystem Spec
01 May 2014   #38
Laurie

Windows 7 x64 Home Premium
 
 

Yes, that's why I'm getting the BSODs. I think if I turn it off, the machine should boot fine but will then freeze later.
My System SpecsSystem Spec
10 May 2014   #39
Laurie

Windows 7 x64 Home Premium
 
 

Hi again. I just wanted to give an update on this. After a few days of getting nowhere, I decided just to take a punt on it. So, as the freezes generally seemed to happen when I was on the net or listening to music, I singled out the drivers from my network adapter, my ethernet, and my headphones. I uninstalled them using Device Manager, reinstalled them, and I've now been running the machine for several days with no more freezes. Hopefully that did the trick, but if the problem returns, I'll surely be back .

The graphics card is still overheating but I'm going to take the computer apart ASAP and reapply the thermal paste to the graphics card so hopefully I'll be able to resolve that soon too.

Anyhow thanks for your efforts and guidance on this.
My System SpecsSystem Spec
10 May 2014   #40
Thedoctor44

 

Good to hear
Let us know if you get any more issues.
My System SpecsSystem Spec
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 Random freezes with no BSOD




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