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Windows 7: System Event: ID 41 (Computer crashes randomly then reboots)

27 Apr 2014   #1
joshlgoodwin

England
 
 
System Event: ID 41 (Computer crashes randomly then reboots)

Hi guys,

I've been having this problem for a few months now since my RAM got errors and had to be replaced. Every few days my computer will randomly reboot. When it crashes, the screen goes black and the HDD light stays on solid for about a minute, before it reboots. Any help on this would be greatly appreciated, as I'm losing a lot of work because of this!

For anyone who's interested, here's an event log of the latest crash: http://1drv.ms/1p4fCl7

Also here's the dm log collector data: http://1drv.ms/1hYgbZM

Cheers,

Josh


My System SpecsSystem Spec
.
27 Apr 2014   #2
Thedoctor44

 

Can you test your RAM with memtest86, run it for at least 8 passes.
Follow these instructions.

RAM - Test with Memtest86+

Code:
BugCheck 1E, {ffffffffc0000005, fffff80002ea5150, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 )
My System SpecsSystem Spec
06 May 2014   #3
joshlgoodwin

England
 
 

Ran the test overnight, with no errors found. As I said, I have had this problem, ran a memtest and found one of my sticks of RAM was faulty, and replaced it. However I think it may have done some lasting damage to my computer
My System SpecsSystem Spec
.

06 May 2014   #4
Thedoctor44

 

Can you upload any new dump files.
My System SpecsSystem Spec
06 May 2014   #5
joshlgoodwin

England
 
 

I'm assuming the dump file will be in the folder C:\Windows\Minidump, here is the the latest dump file from there: http://1drv.ms/1nlPXjH
My System SpecsSystem Spec
06 May 2014   #6
Thedoctor44

 

Your ASUS data security manager driver is causing issues here.
I recommend removing all bloatware.
If you choose to keep it then you must update it as it's very outdated.

http://support.asus.com/download/download.aspx

Code:
fffff880`0112a000 fffff880`01137000   AsDsm    T (no symbols)           
    Loaded symbol image file: AsDsm.sys
    Image path: \SystemRoot\System32\Drivers\AsDsm.sys
    Image name: AsDsm.sys
    Timestamp:        Tue Apr 24 10:05:18 2007 (462DC84E)
    CheckSum:         0000942C
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 System Event: ID 41 (Computer crashes randomly then reboots)




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