BSOD just after logging in and desktop comes up

PatrickGSR94 · 23 Apr 2014

I got at least 2 BSOD's this morning just after logging in to my office workstation. At least one of them happened when something having to do with AMD graphics was initializing, or it appeared that way. At least one of them happened again after the computer restarted but I had not yet logged in.

I generally leave my computer on when I leave each day, but log off before leaving. In the past I have come in and after logging in Win7 tells me it had recovered from an unexpected shutdown. I figure it may be related, but who knows.

I've had the computer nearly 4 years, I think I'll be reformatting it here pretty soon, assuming I can keep it running and usable until I'm able to do so on a weekend.

Arc · 23 Apr 2014

Hi PatrickGSR94.

All your latest BSODs are stop 0xF4.

Code:

BugCheck F4, {3, fffffa800e0abb30, fffffa800e0abe10, fffff800033d87b0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

It is supposed to be storage related issue. And your HDD is a Seagate 1 TB one.

Test the HDD using Seatools. SeaTools for DOS and Windows - How to Use

If no issue is found, it is the issue with the storage controller. And then the situation will go critical. Because of the storage controller mode that you have applied.

Code:

Name    Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID Controller
Driver    c:\windows\system32\drivers\iastor.sys (9.5.0.1037, 524.52 KB (537,112 bytes), 10/22/2010 10:07 PM)

Intel Rapid Storage and RAID, both are problematic. And for a single HDD, RAID is unnecessary there.

Boot into the BIOS and set the storage controller mode to AHCI.
Beware that this will make your computer no more bootable.

And at that point you need to perform a clean reinstall.

Before you start, if you have any more questions about the suggestions, feel free to ask.

PatrickGSR94 · 23 Apr 2014

I will try the SeaTools when I have some time.

Perhaps the HDD actually needs to be replaced instead of just reformatted?

Arc · 24 Apr 2014

PatrickGSR94 said:

I will try the SeaTools when I have some time.

Perhaps the HDD actually needs to be replaced instead of just reformatted?

If the test fails, changing the HDD is a must.

But if the test is OK, reformatting is needed, to change the storage controller mode. Even if you change the HDD, you need to change the storage controller mode to AHCI.

PatrickGSR94 · 24 Apr 2014

Tried running SeaTools for Windows, and it just sits there forever saying "SCSI: Scanning for supported drives. Please wait..."

Arc · 24 Apr 2014

A may need to do this part of the guide .....

Attachment 315053

And then Run Seatools for DOS.

SCSI/RAID is sometimes problematic for disc checks, too.

PatrickGSR94 · 24 Apr 2014

Nevermind, I rebooted and then saw a desktop shortcut, and it now seems to be running. The installation didn't tell me to restart. Oh well.

Also upon restarting, I looked in the BIOS and it appears the only options for the HDD is either ATA or RAID. Couldn't find any AHCI options.

I ran the Short Generic test on the Seagate drive and it passed. Should I run any other tests?

Arc · 24 Apr 2014

Then you opt for the ATA option.

PatrickGSR94 · 28 Apr 2014

I still think there are issues with my HDD. I'm trying to download SeaTools for DOS but I keep getting an alert saying our firewall appliance has blocked the file, saying it's Zbot.YW_238 trojan.

essenbe · 28 Apr 2014

Hi PatrickGSR94, are you downloading from Seagate's website? SeaTools for DOS | Seagate. I have downloaded it quite a few times and it has never given me a problem. I feel confident that Seagate would not be including viruses with their programs.

Also, please run the short drive self test (which will most likely pass) then run the long drive self test. It can take up to 4 hours to run and tests in increments of 10%.