BSOD error when computer goes to sleep. Unable to get error codes.


  1. Posts : 8
    Windows 7 Pro x64
       #1

    BSOD error when computer goes to sleep. Unable to get error codes.


    Recently I restored my computer to windows 7 after using Windows 8 for a short period of time provided by my university. I don't think the story as to why I went back is very necessary so I'll skip it and get onto my problem.

    Upon returning to Win7, I began to get some errors, namely my computer would BSOD every time that it went to "sleep". Additionally, on boot-up, the bios would give me the option to boot in Win8.1, even though I had removed it.

    I'm trying to solve the BSOD issue, however I think that the two are related. I have attached the minidump folders and sysinfo in a .zip. I was trying to resolve this on my own - however my understanding of hardware and software is obviously not advanced enough to do so.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup program before you upload another zip.
      My Computer


  3. Posts : 8
    Windows 7 Pro x64
    Thread Starter
       #3

    Okay my computer just underwent another BSOD, and I followed the directions you had posted to ensure I would have a dump created, and then used one of the applications which are posted on the forums to create a zip containing the information I need and here it is.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    It seems to be the wireless network driver is failing.
    Code:
    BugCheck 3B, {c0000005, fffff8800169453b, fffff8800381b7c0, 0}
    
    Probably caused by : tcpip.sys ( tcpip! ?? ::FNODOBFM::`string'+57b4 )
    
    Followup: MachineOwner
    ---------
    Update the driver by matching with the device number: Downloads - MediaTek

    Let us know the results.
      My Computer


  5. Posts : 8
    Windows 7 Pro x64
    Thread Starter
       #5

    I have gone to manufacturer's site and updated the driver for my wireless card and hopefully this should fix my problem and will make sure the computer can go to power save/ sleep without crashing this time and then will mark this as solved.

    Thank you.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    You are welcome. :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:33.
Find Us